Fran Jones

Seeking a Leasing Specialist position in a Multi-Family Home community. Talented in delivering extraordinary Customer Service and able to help with the daily leasing

operations and financial performance of the community, through coordinating and executing all activities related to apartment rentals, move-ins, move-outs, and lease renewals.

Desire to implement other duties as a Leasing Specialist such as securing lease agreements, assists with community marketing activities, and represent while upholding the brand and company values.

• Real Estate License, License # 377425
• Insurance Casualty and Property License, License # 3040362, NPN# 17749426

• Educate prospects with new ideas and perspectives, Collaborate with prospects, Listen to prospects, Understand prospect needs, Help prospects avoid obstacles, Craft a compelling solution, Accurately depict the purchasing process, Connect with prospects personally ,Differentiate based on value, follow up
• Research, select and purchase quality products and materials. Build relationships with suppliers and negotiate with them for the best pricing. Process requisitions and update management on status of orders. Update inventory and ensure that stock levels are kept at appropriate levels .Arrange transport of goods and track orders to ensure timely delivery. Analyze market trends and apply this knowledge to make insightful buying decisions. Assess quality of stock received and escalate any discrepancies to suppliers and management.
• Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution, Follow communication procedures, guidelines and policies, Go the extra mile to engage customers, Resolve customer complaints via phone, email, mail or social medias, Take payment information and other pertinent information such as addresses and phone numbers.
• Greet and interact with prospect and determine their needs and preferences while Creating and developing meaningful and memorable experiences through personal relationship building.
• Provide suggestions for improving overall efficiencies and processes and boost online engagement and maintain/update online advertisements.
• Inbound/Outbound Calls answering and responding to online inquiries
• Secure deposits and handling high volumes of Cash.
• Qualify and screen prospect