Devven Pulver
West Fargo
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Dispatcher, Dock worker
Dayton Freight Lines
Fargo
05.2022 - Current
- Facilitated movement planning and scheduling using various software systems.
- Communicated routing and schedule updates to drivers, optimizing efficiency.
- Scheduled loads based on priority and available equipment for efficient operations.
- Assigned drivers to routes aligning with customer needs and expectations.
- Handled high call volume while maintaining data entry accuracy, supporting effective communication and service delivery.
- Addressed customer complaints regarding service issues and delays, improving customer satisfaction and service reliability.
- Reviewed work orders to determine materials needed and meet deadlines.
- Performed administrative tasks including filing paperwork and updating databases.
Owner
Five Star Blind Cleaning
11.2021 - Current
- Developed marketing strategies and campaigns to attract new clients.
- Increased brand visibility through targeted promotions on social media platforms.
- Maintained customer relations throughout cleaning and sales processes.
- Handled customer inquiries and resolved service-related issues promptly.
- Managed inventory and procured cleaning supplies.
- Ensured compliance with local, state, and federal regulations.
- Operated various cleaning machines to meet diverse customer needs.
- Cleaned and restored window blinds in residential and rental properties.
Assistant Professional
Leonard Country Club
03.2020 - 11.2021
- Managed member inquiries, delivering exceptional customer service consistently.
- Facilitated customer tee time bookings and processed purchase transactions efficiently.
- Trained new staff on operational procedures and effective customer interactions.
- Greeted clients and guests professionally, enhancing overall guest experience.
- Engaged with patrons while bartending to create a welcoming atmosphere.
- Prepared and served food according to customer orders with precision.
- Organized stock rooms and managed overflow inventory effectively.
- Performed ground repairs and maintenance tasks.
Driver
Tamarack Building Materials
11.2018 - 03.2020
- Delivered building materials safely, ensuring high levels of customer satisfaction.
- Secured loads effectively for safe transportation during deliveries.
- Conducted pre-trip inspections to uphold vehicle safety and compliance standards.
- Planned driving routes to optimize delivery times and reduce delays.
- Assisted in loading and unloading materials, guaranteeing proper handling procedures.
- Operated boom lift to fulfill specific customer requirements.
- Coordinated team efforts to improve delivery efficiency and meet customer needs.
- Adjusted routes or schedules to meet operational needs.
Education
Some College (No Degree) - Marketing and Journalism
Anglina College
Lufkin, TXHigh school diploma -
Kindred High School
Skills
- Logistics coordination
- Route planning
- Dispatch software
- Data entry accuracy
- Problem solving
- Decision making and critical thinking
- Time management
- Workload management
- Multitasking Abilities
- Stress tolerance
- Quick learning ability
- Analytical evaluation
- Customer relationship management
- Team collaboration
- Interpersonal relationships
- Motivation for improvement
- Reliability and health
Certification
CDL- Class- A
Timeline
Dispatcher, Dock worker
Dayton Freight Lines
05.2022 - Current
Owner
Five Star Blind Cleaning
11.2021 - Current
Assistant Professional
Leonard Country Club
03.2020 - 11.2021
Driver
Tamarack Building Materials
11.2018 - 03.2020
Some College (No Degree) - Marketing and Journalism
Anglina College
High school diploma -
Kindred High School