Devyn Moore
Irving,TX
Summary
Dynamic Retail Store Manager with a proven track record at InMotion Entertainment, excelling in merchandising, team building & upholding store standards. Enhanced store revenue through innovative sales strategies and performance monitoring, fostering a motivated team environment. Recognized for effective problem-solving skills, driving consistent success in fast-paced retail settings. Comfortable in situations requiring adaptability and reliability in meeting changing business needs, while maintaining high standards and achieving results.
Overview
9
9
years of professional experience
Work History
Retail Store Manager
InMotion Entertainment / WHSmith NA
07.2017 - Current
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
- Completed routine store inventories.
- Managed inventory control processes to restore back stock, minimize loss, and maintain sales floor levels to meet customer needs.
- Boosted overall store performance with strong leadership, clear communication, and consistent feedback.
- Delegation to employees to ensure efficiency & completion of in-store tasks in a timely fashion.
- Increased store revenue by implementing effective sales strategies and promotions.
- Provided comprehensive reports detailing feedback on key KPI's on a weekly & monthly basis to communicate action plans for either improvement or consistent success.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Responsible for recruiting, hiring and training of team members.
- Maintained multiple store locations at a time while upholding operational standards.
- Provided exceptional support during company-wide transitions or expansions.
- Boosted overall store performance with strong leadership, clear communication, and consistent feedback.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Managed budget implementations and employee evaluations.
- Over 1 million in sales year to date between multiple locations while improving various KPI's compared to LY.
Sales Associate
Levis Strauss & Co
11.2016 - 07.2017
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Lead inventory processes for mens clothing.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Line Cook
The Italian Kitchen by Wolfgang Puck
07.2016 - 11.2016
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Plated and presented all dishes to match established restaurant standards.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
Education
High School Diploma -
MacArthur Highscool
Irving, TX07-2017
Skills
- Inventory control
- Visual merchandising
- Team building
- Data analysis
- Problem-solving
- Merchandise strategizing
- Meticulously detail-oriented
- Performance monitoring
- Sales strategies
Timeline
Retail Store Manager
InMotion Entertainment / WHSmith NA
07.2017 - Current
Sales Associate
Levis Strauss & Co
11.2016 - 07.2017
Line Cook
The Italian Kitchen by Wolfgang Puck
07.2016 - 11.2016
High School Diploma -
MacArthur Highscool
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