Devyn Ratter
San Diego,CA
Summary
Upbeat host and server with a focus on customer service and helping other staff. Skilled at creating a welcoming atmosphere when helping guests. Quick to assist with table bussing or handling stressful situations with level-headedness and calmness.
Overview
5
5
years of professional experience
Work History
Host/Expo Runner
The Wild Hare Saloon
Canby, Oregon
08.2021 - Current
- Greeted and seated guests promptly in busy restaurant, ensuring smooth flow of service and bussed tables efficiently.
- Anticipated customer needs to deliver exceptional service, enhancing overall dining experience.
- Collaborated with front-of-house staff to rearrange tables and adjust seating layout, improving guest comfort and accommodating larger parties.
- Delivered food and beverages promptly to table guests.
- Conducted training sessions for new hosts and expos, ensuring they understood restaurant procedures and customer service standards.
Server
SpringRidge At Charbonneau
Wilsonville, Oregon
12.2020 - 02.2022
- Captured customer orders accurately and efficiently to ensure timely service.
- Resolved customer complaints promptly to maintain satisfaction and encourage loyalty.
- Facilitated menu selections and dietary accommodations to improve resident satisfaction.
- Trained new servers on dining expectations and best practices for service excellence.
- Maintained cleanliness and organization of the dining area throughout shifts.
Education
Bachelor of Science - Nursing
Point Loma Nazarene University
San Diego, CA05-2027
Skills
- Seating arrangements
- Reservation management
- Customer service
- Dining room management
- Server support
- POS software
- Telephone reception
- Table bussing
- Cleaning and sanitization
Languages
English
Native/ Bilingual
Spanish
Limited
Affiliations
Volunteer, Sharp Mary Birch - (January 2026-Present)
Timeline
Host/Expo Runner
The Wild Hare Saloon
08.2021 - Current
Server
SpringRidge At Charbonneau
12.2020 - 02.2022
Bachelor of Science - Nursing
Point Loma Nazarene University