Scooper
Bruster's Real Ice Cream
07.2025 - Current
- Learned safe food handling procedures and hygiene standards.
- Assisted in maintaining cleanliness and organization of serving areas.
- Operated scooping tools to serve ice cream efficiently.
- Engaged with customers to provide excellent service and product knowledge.
- Supported team members during peak hours to enhance workflow efficiency.
- Collaborated with team to uphold brand standards and customer satisfaction.
- Handled high-pressure situations during peak hours by remaining calm and efficient in fulfilling customer orders.
- Promoted a positive atmosphere by engaging with customers and providing cheerful service.
- Assisted in training new scoopers, offering guidance on techniques and company policies.
- Mastered the art of scoop sizing, delivering consistent portions each time for maximum customer satisfaction.
- Sustained store''s visual appeal by regularly organizing display cases and making sure all signage was updated accordingly.
- Implemented proper food safety practices when handling ice cream products to ensure the highest level of hygiene standards were maintained.
- Demonstrated attention to detail when preparing orders, ensuring accuracy and consistency in presentation.
- Managed cash register duties, accurately handling transactions while maintaining a balanced till at the end of each shift.
- Improved customer satisfaction by efficiently serving ice cream and maintaining a clean work environment.