Dewan Tyson
Tampa,FL
Overview
18
18
years of professional experience
Work History
Independent Carrier/Amazon Flex
Self Employed
10.2021 - Current
- Upheld company reputation by representing the brand professionally during all interactions with clients and customers alike.
- Adapted quickly to changes in route assignments or shifts as needed without compromising quality of service.
- Assisted in training new hires on company policies, procedures, and best practices for successful independent carrier work.
- Ensured the safe transport of fragile items by implementing proper handling techniques.
Manager
84 Lumber
05.2014 - 10.2021
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Supervisor
Builders First Source
09.2006 - 05.2014
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Education
Chamberlain High School
Tampa, Florida05.1997
Skills
- Heavy Lifting
- Deadline-oriented
- Route Planning
- Freight Handling
Timeline
Independent Carrier/Amazon Flex
Self Employed
10.2021 - Current
Manager
84 Lumber
05.2014 - 10.2021
Supervisor
Builders First Source
09.2006 - 05.2014
Chamberlain High School