Shahir Mirza
Bronxville
Summary
Accomplished Pharmacy Manager at LiveWell Pharmacy, recognized for enhancing operational efficiency and reducing medication errors by 20%. Demonstrates strong communication skills and professionalism, ensuring customer satisfaction. Proven track record in safe driving practices and inventory management, with a focus on reliability and punctuality. Skilled in training and developing teams to achieve excellence.
Experienced with navigating complex routes and ensuring timely deliveries. Utilizes excellent communication skills to coordinate with dispatch and customers effectively. Track record of maintaining high level of reliability and flexibility in meeting dynamic scheduling requirements.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Amazon Flex Driver
Amazon
09.2022 - Current
- Delivered packages efficiently to ensure timely customer satisfaction.
- Utilized handheld scanners for accurate tracking and inventory management.
- Adhered to safety protocols, minimizing risks during delivery operations.
- Assisted in training new drivers on best practices and operational procedures.
Home Caretake
Public Partnerships
05.2022 - Current
- Assisted clients with daily living activities, ensuring comfort and safety.
- Monitored health and well-being of clients, promptly reporting changes to supervisors.
- Developed engaging activities tailored to individual client needs, enhancing quality of life.
- Maintained accurate records of care provided, ensuring compliance with agency standards.
Pharmacy Manager
LiveWell Pharmacy
08.2019 - 10.2021
- Led pharmacy operations to ensure compliance with regulations and quality standards.
- Managed inventory levels, optimizing stock to reduce waste and improve availability.
- Developed staff training programs, enhancing team knowledge of pharmaceutical products and services.
- Streamlined dispensing processes, increasing efficiency and reducing medication errors.
- Addressed customer complaints professionally and efficiently by conducting root-cause analysis investigations to resolve issues effectively.
Education
High School Diploma -
Capital High School
Skills
- Strong communication skills
- Safe driving practices
- Reliability and punctuality
- Patience and perseverance
- Defensive driving techniques
- Professionalism and courtesy
- Heavy lifting
- Transportation
- Order picking and processing
Certification
- OSHA 30 Training - April 2021 - Present
Timeline
Amazon Flex Driver
Amazon
09.2022 - Current
Home Caretake
Public Partnerships
05.2022 - Current
Pharmacy Manager
LiveWell Pharmacy
08.2019 - 10.2021
High School Diploma -
Capital High School