Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Dewana Johnson

Oakland

Summary

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking opportunities to expand skills while facilitating company growth.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Mental Health Specialist

John George Psychiatric Hospital
San Leandro, CA
02.2011 - Current
  • Performed research tasks to increase knowledge of human behavior and performance.
  • Encouraged clients to express feelings and discuss happenings in life to help develop insight into themselves or relationships.
  • Advised families on how best to support their loved ones who are struggling with mental illness.
  • Attended professional conferences and trainings related to mental health topics.
  • Guided clients in developing skills or strategies for dealing with problems.
  • Referred clients to external resources for additional support.
  • Worked closely with community organizations to identify potential resources for clients.
  • Assisted clients in overcoming dependencies, adjusting to change and removing bad habits.
  • Facilitated psychoeducational groups focused on topics such as coping skills and stress management.
  • Collected information about clients through interviews, observation, or tests.

Home Care Provider

Westly Staffing
Oakland, CA
01.2006 - 02.2011
  • Documented care provided and submitted notes to supervisor.
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Organized and administered medications on schedules to alleviate symptoms and improve quality of life.
  • Administered prescribed medications under direction from physician.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.
  • Collaborated closely with families to provide support and guidance.
  • Ensured compliance with all laws governing home health care services.

Communications Operator

Direct Line Medical Emergency Response
Berkeley, CA
03.2002 - 07.2010
  • Entered information and updated client records following telephone interactions.
  • Provided customer service over the telephone, responding to inquiries and requests in a professional manner.
  • Operated telephone switchboard of over 200 employees and routed calls to correct destination.
  • Updated and maintained personal copy of staff directory and other resources to verify accurate dispensing of information.
  • Worked very close with Dr's

Education

High School Diploma -

Mcclymonds High School
Oakland, CA
06-1995

Skills

  • Case Documentation
  • Tracking Client Progress
  • Crisis Intervention
  • Client Goal Planning
  • Ability to work independently and as a part of a virtual healthcare team
  • Strong critical thinking and problem-solving skills
  • Minimum of 20 years of Mental Health experience
  • Microsoft word,Excel,Outlook ,etc

Certification

  • Mental Health Speclalist
  • CNA Lic#

Timeline

Mental Health Specialist

John George Psychiatric Hospital
02.2011 - Current

Home Care Provider

Westly Staffing
01.2006 - 02.2011

Communications Operator

Direct Line Medical Emergency Response
03.2002 - 07.2010

High School Diploma -

Mcclymonds High School
Dewana Johnson