Dewanda Davis
DHL Scotts
Cruger,MS
Work Preference
Location Preference
On-SiteRemote
Location:
Cruger, MS
Open to relocation:
Yes
Minimum Desired Compensation
$45000/yr
7
years of professional experience
Results-driven Operations Coordinator with expertise in scheduling management, process implementation, and data analysis. Proven ability to enhance productivity and streamline operations in logistics.
Dynamic operations professional skilled in optimizing workflows and driving process improvements. Experience in coordinating logistics functions and enhancing customer satisfaction through effective communication and quality assurance. Ready to leverage expertise to improve operational efficiency.
Detail-oriented operations coordinator with strong data analysis and customer invoicing skills. Known for implementing process enhancements that improve accuracy and efficiency, fostering positive client relationships and supporting team success.
Work History
Operations Coordinator-3PLP
4 Years 2 Months- Managed scheduling and resource allocation to optimize workflow and minimize delays.
- Coordinated daily operations to enhance efficiency and streamline processes across logistics functions.
- Collaborated with cross-functional teams to ensure accurate inventory management and timely deliveries.
- Developed training materials for new staff, enhancing onboarding processes and operational knowledge.
- Implemented process improvements that increased accuracy in order processing and shipment tracking.
- Facilitated communication between departments to resolve issues swiftly and maintain service quality standards.
- Supported project management initiatives aimed at optimizing supply chain workflows and reducing costs.
- Developed strong relationships with clients, maintaining open lines of communication to promote loyalty and retention.
- Boosted productivity by establishing effective communication channels between departments.
- Provided direction and guidance to internal teams in order to achieve targets.
- Enhanced customer satisfaction by resolving issues in a timely manner and providing exceptional support.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Data Entry Clerk
2 Years 1 Month- Processed high volumes of data entries accurately and efficiently within established deadlines.
- Maintained and organized electronic records, ensuring easy access and retrieval of information.
- Utilized advanced Excel functions to streamline data management processes and reduce errors.
- Conducted regular audits of data integrity, identifying discrepancies for corrective action.
- Completed data entry tasks with accuracy and efficiency.
- Organized, sorted, and checked input data against original documents.
- Scanned documents and saved in database to keep records of essential organizational information.
- Sorted documents and maintained organized filing process.
- Maintained strict confidentiality of sensitive client information, ensuring compliance with industry regulations and company policies.
- Maintained a high level of accuracy and speed through continuous self-assessment, surpassing company standards consistently.
- Improved database integrity by regularly updating records to ensure relevancy and accuracy of information.
Education
High School Diploma
Skills
Process implementation
Scheduling management
Quality assurance
Data analysis
Supply ordering
Customer invoicing
Timeline
Operations Coordinator-3PLP
DHL Scotts
08.2022 - CurrentRead More
Data Entry Clerk
DHL
08.2019 - 09.2021Read More
S.V. Marshall HIgh School
High School Diploma
Read More