Dewanisha Jones
BOSTON,MA
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
10
10
years of professional experience
2006
2006
years of post-secondary education
Work History
Residential Counselor
Children’s Services of Roxbury
BOSTON, MA
07.2018 - Current
- Monitoring cameras, answering phone.
- Document daily log-in on participants coming in & out.
- Responded promptly to any emergency situations that may arise within the residence.
- Made regular rounds to keep residents and areas safe and secure.
- Completing work orders
Assistant Supervisor
Children’s Services Of Roxbury
BOSTON, MA
01.2023 - 08.2023
- Supervised daily activities of staff in multiple locations.
- Filed paperwork and submitted reports to upper management.
- Trained new staff members on company policies, procedures and job expectations.
- Ensured safety regulations were followed at all times by employees.
- Organized schedules, workflows, and shift coverage to meet expected business demands.
Patrol Officer
Securitas Security
BOSTON, MA
04.2022 - 07.2022
- Monitored premises to ensure safety and security for all personnel.
- Conducted regular patrols to detect and deter potential security breaches.
- Responded promptly to incidents, providing first-line assistance and reporting.
- Collaborated with law enforcement on investigations and emergency situations.
- Documented daily activities, incidents, and observations in detailed reports.
Cashier
PLS Check Cashers
Boston, MA
02.2016 - 11.2016
- Processed customer transactions efficiently at a check cashing service.
- Managed cash drawer and balanced daily financial reports.
- Assisted customers with inquiries regarding services and fees.
- Maintained cleanliness and organization of the front counter area.
Education
West Roxbury High School
West Roxbury, MASkills
- Monitoring systems
- Documentation practices
- Emergency response
Timeline
Assistant Supervisor
Children’s Services Of Roxbury
01.2023 - 08.2023
Patrol Officer
Securitas Security
04.2022 - 07.2022
Residential Counselor
Children’s Services of Roxbury
07.2018 - Current
Cashier
PLS Check Cashers
02.2016 - 11.2016
West Roxbury High School