Dewayne Cooper

Dispatcher with experience in utilizing computer systems to locate addresses and calculate estimated arrival times, ensuring efficient service delivery. Resolved customer complaints related to service issues through effective communication and problem-solving skills. Participated in team meetings to discuss procedural changes, enhancing operational efficiency. Monitored radio frequencies to maintain clear communication between field personnel and dispatch office, contributing to timely response efforts.

Knowledgeable dispatcher with several years of experience. Adept at checking on field personnel and solving concerns with self-directed and flexible approach. Great team management and complex problem-solving skills. Resourceful multitasker with proven skills in scheduling drivers, optimizing routes and prioritizing calls.

Dedicated professional with experience leading dispatching activities using team management and complex problem-solving skills. Resourceful at juggling multiple tasks when scheduling deliveries, optimizing routes and prioritizing jobs. Practiced in opening, delegating and closing tickets with speed and accuracy.