Christopher Hamlet
New Albany,MS
Summary
Dedicated individual with proven skills in emergency response coordination and incident reporting and network administration. Proficient in computer-aided dispatch systems, software, and data analysis, ensuring efficient resource allocation during critical situations. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities and skills in the I.T field.
Overview
19
19
years of professional experience
Work History
Dispatcher II
Ms Dept. of Public Safety-Highway Patrol Division
New Albany, Ms
08.2019 - Current
- Coordinated emergency response efforts with local law enforcement and public safety agencies.
- Monitored radio communications to dispatch resources efficiently during incidents.
- Utilized computer-aided dispatch systems to track units and manage incidents promptly.
- Utilized computer systems to locate addresses and calculate estimated arrival times.
- Maintained accurate logs of calls and dispatch records for operational review.
- Utilized various software systems to facilitate movement, planning and scheduling.
Roofer
5-0 Roofing
Myrtle, Mississippi
02.2018 - 05.2019
- Installed various roofing systems including shingles, tiles, and metal roofs.
- Inspected roofs for damage and identified necessary repairs.
- Climbed ladders and scaffolding to reach roofs for inspection, repair, or installation.
- Removed old roof coverings in preparation for new installations.
- Maintained and repaired roofing tools and equipment.
Industrial Firefighter
Whelen Security
Blue Springs, Mississippi
08.2016 - 05.2018
- Responded promptly to fire emergencies within industrial facilities.
- Conducted regular safety inspections of firefighting equipment and gear.
- Collaborated with team members to execute fire prevention strategies effectively.
- Maintained detailed records of incidents and equipment usage for compliance.
- Assessed potential risks associated with various chemicals stored onsite.
- Ensured compliance with OSHA safety regulations related to fire prevention and protection systems.
- Participated in fire drills to ensure team readiness and efficiency.
Retail Service Specialist
Oreilly Auto Pats
New Albany, Mississippi
01.2012 - 06.2016
- Processed customer transactions accurately and efficiently at the register.
- Utilized point-of-sale systems for transaction processing and inventory management.
- Promoted sales through suggestive selling techniques while maintaining a high level of customer service.
- Assisted customers with product inquiries and recommendations.
- Greeted customers and provided assistance with product selection.
- Managed inventory levels and restocked merchandise on shelves.
- Provided training and support to new staff on store procedures.
Forward Observer
United States Army National Guard
Tupelo, Mississippi
10.2007 - 04.2011
- Coordinated fire support with artillery units to ensure effective targeting.
- Conducted reconnaissance to gather critical intelligence for mission planning.
- Utilized advanced mapping tools to analyze terrain and identify strategic positions.
- Trained team members in observation techniques and communication protocols.
- Managed detailed records of all fire missions, target locations, and other pertinent information related to artillery engagements.
- Participated in training exercises designed to enhance proficiency in forward observer skillsets.
Education
Associate of Science - Information Technology
Southern New Hampshire University
Hooksett, NH05-2026
Skills
- Computer-aided dispatch and software
- Emergency response coordination
- Incident reporting
- Data analysis
- Communication skills
- Network troubleshooting
- Computer systems management
Timeline
Dispatcher II
Ms Dept. of Public Safety-Highway Patrol Division
08.2019 - Current
Roofer
5-0 Roofing
02.2018 - 05.2019
Industrial Firefighter
Whelen Security
08.2016 - 05.2018
Retail Service Specialist
Oreilly Auto Pats
01.2012 - 06.2016
Forward Observer
United States Army National Guard
10.2007 - 04.2011
Associate of Science - Information Technology
Southern New Hampshire University