Detail-oriented professional with 5 years of experience in contract administration, security monitoring, and behavioral risk management. Expertise in managing sensitive documentation, conducting risk assessments, and maintaining audit-ready records. Skilled in compliance, incident documentation, data analysis, and cross-functional coordination.
Overview
6
6
years of professional experience
Work History
Contract Administrator
Badger Daylighting Corporation
Brownsburg, IN
08.2025 - Current
Drafted, reviewed, and revised contracts, amendments, and service agreements to ensure compliance with company policies and legal standards, enhancing contract integrity.
Conducted risk assessments related to pricing, scope, and contractual obligations, flagging potential issues proactively.
Streamlined contract workflows to reduce processing time and minimize documentation errors, improving overall efficiency.
Coordinated with legal, finance, and operations teams to facilitate timely contract execution and approvals, supporting project delivery.
Maintain accurate contract records within contract management systems, improving documentation accuracy and audit readiness.
Behavioral Support Technician
Community Health Network
Indianapolis, IN
12.2024 - 08.2025
Implemented treatment plans under licensed clinical supervision, ensuring accuracy in behavioral records to enhance care delivery.
Applied de-escalation techniques and risk-awareness practices in high-risk situations.
Collected and documented behavioral and psycho-social data, supporting comprehensive assessments and effective care planning.
Supported youth in regulated clinical environment while adhering to strict safety, compliance, and documentation standards.
Monitored patient environments to ensure compliance with safety regulations.
Communications Specialist
Simon Operational Intelligence Center
Castleton, IN
09.2023 - 12.2024
Coordinated dispatch of police, fire, medical, and property management teams through clear communication in high-pressure situations.
Managed incident reports, video evidence, and investigative documentation for compliance and law enforcement support.
Monitored internal and external CCTV systems for retail properties nationwide, identifying and escalating security, safety, and fraud-related risks.
Maintained detailed records to support audits, investigations, and post-incident reviews.
Monitored fire, life, and safety alarms, determined appropriate response levels.
Marketing Associate
Maverick Solution
Carmel, IN
06.2023 - 09.2023
Enhanced brand awareness and donor participation through targeted outreach campaigns
Supported non-profit marketing initiatives through direct public engagement and relationship building.
Analyzed daily financial performance to identify and leverage high-performing strategies.
Served as first point of contact, fostering urgency and creating positive client impressions.
Logistics Associate
Amazon
Greenfield, IN
06.2020 - 06.2023
Executed high-volume delivery operations while meeting strict performance, safety, and compliance metrics.
Verified inventory accuracy and maintained vehicle logs and delivery documentation.
Utilized mobile systems for effective tracking, reporting, and operational communication to enhance logistical coordination.
Assisted drivers in navigating optimal rescue routes during peak delivery periods to ensure timely deliveries. during peak operational periods.
Education
Bachelor of Science - Criminal Justice
Indiana Wesleyan University
Marion, IN
05-2027
Undergraduate Certificate - Criminal Justice
Indiana Wesleyan University
Marion, IN
Undergraduate Certificate - Cyber Security
Indiana Wesleyan University
Marion, IN
Skills
Surveillance & Monitoring (CCTV)
Contract Documentation
Incident Documentation
Risk assessment & Compliance
Operational Support
Data Entry & Analysis
Time Management
Conflict Resolution
Microsoft Powerpoint
Microsoft Office
Microsoft Excel
Oracle
ServiceNow
DocuSign
Adobe Sign
References
MELISSA WETHINGTON, WAIVERS SUPERVISOR FOR BADGER DAYLIGHTING, 317-741-6268, mking@badgerinc.com
ANGELA CERVANTEZ-GARDNER, OWNER OF INFINITI DISPATCH LLC, 240-854-2885, acervantezgardner@gmail.com