Dewey Fitzgerald
Las Vegas,NV
Summary
Reliable [Job Title] offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Trained in [Type] areas and flexible with changing business needs.
Overview
15
15
years of professional experience
1
1
Certification
Work History
In Home Care Provider
Personal Family Member
01.2016 - 01.2023
- Acted as Caregiver to a family member
Bonnie Springs Cast Member
Bonnie Springs Ranch
10.2015 - 01.2019
- Enhanced guest experience by providing exceptional customer service and maintaining a positive attitude.
- Implemented problem-solving skills when addressing unexpected challenges or changes within the workplace setting.
- Maintained cleanliness and organization throughout various areas, contributing to an enjoyable atmosphere for guests.
- Collaborated with fellow cast members to ensure seamless operations and consistent guest satisfaction.
- Handled cash transactions effectively, ensuring accuracy and adhering to company policies for financial security.
- Assisted in training new cast members on park policies, procedures, and best practices for serving guests.
Student Employee Trainee
Job Corps, Reno, NV
12.2014 - 08.2015
- Served as a reliable resource for both students and staff by sharing knowledge and expertise in a variety of subject areas.
- Worked efficiently to handle routine office needs and important tasks for special projects.
- Prepared professional, error-free business correspondence for office, customer and official use.
- Developed strong communication skills by presenting information clearly and concisely during class discussions.
Promotions Agent
various companies
01.2008 - 09.2014
- Attain essential clientele for various night clubs, bars, events and concerts.
- Enhanced client satisfaction by promptly addressing inquiries and providing information on club products and services.
- Expanded customer base through effective networking, cold calling, and relationship-building strategies.
- Maximized revenue by consistently meeting and exceeding sales targets for admission tickets and VIP packages.
- Collaborated with venue staff to ensure optimal guest experience through attentive service and well-maintained facilities.
Education
High school diploma in Business Technology Certification -
Sierra Nevada High School
Reno, NV08.2015
Skills
Maintain sound judgement with excellent problem-solving skills
Performs well under pressure
Highly organized with a strong attention to detail
Ability to balance multiple tasks efficiently and accurately
Adaptable employee with a student mentality
Exceptional customer service skills
Certification
- Certified in Microsoft Office Suite (PowerPoint, Word, Excel)
- OPAC certification in Alpha/Numeric Filing
- OSHA 10 certification, Comprehensive written and verbal communication skills
Timeline
In Home Care Provider
Personal Family Member
01.2016 - 01.2023
Bonnie Springs Cast Member
Bonnie Springs Ranch
10.2015 - 01.2019
Student Employee Trainee
Job Corps, Reno, NV
12.2014 - 08.2015
Promotions Agent
various companies
01.2008 - 09.2014
High school diploma in Business Technology Certification -
Sierra Nevada High School
Similar Profiles
ALEJANDRO M ESCALANTEALEJANDRO M ESCALANTE
Personal Family Caregiver at Personal Family MemberPersonal Family Caregiver at Personal Family Member
Jonathan McGheeJonathan McGhee
Caregiver at Personal family memberCaregiver at Personal family member
Troy J. WinkelmanTroy J. Winkelman
Personal Time Off at Caring for Sick Family MemberPersonal Time Off at Caring for Sick Family Member
Susan Van NiekerkSusan Van Niekerk
Executive Assistant | Head of People & Events at Gokhale MethodExecutive Assistant | Head of People & Events at Gokhale Method
Sharale ThomasSharale Thomas
Table Games Dealer at Resorts WorldTable Games Dealer at Resorts World