Summary
Overview
Work History
Education
Skills
Certification
References
Personal Information
Assessments
Timeline
Generic

Dexter Evans

Gainesville,USA

Summary

Dynamic professional with a strong background in customer service and conflict management. Demonstrated ability to lead teams, manage inquiries, and educate customers on service benefits, resulting in improved customer satisfaction and streamlined operations.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Security Officer

The Villages of Ganiesville
Gainesville, Florida
03.2025 - 08.2025
  • Monitored security cameras to detect suspicious activities and initiate responses.
  • Conducted regular patrols to ensure safety of premises and personnel.
  • Managed access control through verification of visitor and employee identification.
  • Responded promptly to alarms and emergency situations as they occurred.
  • Assisted law enforcement by providing necessary information during investigations.
  • Maintained detailed logs of daily activities, incidents, and observations.
  • Collaborated with team members to establish security protocols and procedures.
  • Provided training for new security staff on policies and emergency response techniques.

Car Coordinator/Driver

Sweetie Boy Transportation
Middleburg Heights, OH
06.2022 - 08.2023
  • Conduct daily lot scans which consist of walking the entire lot scanning all cars in inventory to ensure that they are reflected properly in the system and tracked based on time on lot (Dwell)
  • Check in vehicles delivered by Auto Pilots, car haulers, and other parties
  • Track issue and return of license plates, safety vests, and any other necessary equipment
  • Inspect lot daily for any debris or potential hazards
  • Maintain vehicle organization for efficient use of space
  • Maintain clean office space and organize storage of supplies and equipment
  • Line up cars for Auto Pilots and Car Haulers
  • Distribute/Collect all keys and paperwork to/from drivers when picking up/dropping off vehicles
  • Maintain an organized storage system for all keys and vehicle documentation
  • Inspect Vehicles for Damage
  • Assisting/Directing Car Haulers when Loading and Unloading per Schedule
  • Maintaining car hauler appointments with the hub spreadsheet
  • Staging vehicles when haulers are loading, and parking vehicles for haulers as they come off the trailer

Inbound Sales Representative

Spectrum
Akron, OH
01.2022 - 06.2022
  • Facilitated customer assistance through effective phone communication and complaint resolution.
    Processed orders promptly and scheduled appointments to enhance service efficiency.
    Conducted follow-ups on outbound calls to ensure customer satisfaction and engagement.
  • Managed inbound customer inquiries to provide tailored product solutions.
  • Educated customers on service features and benefits to enhance satisfaction.

19K (Armor Crewman)

U.S Army
Fort Irwin, CA
08.2018 - 10.2021
  • Executed tactical maneuvers in collaboration with team members during training and combat missions.
  • Operated armored vehicles effectively in high-pressure environments.
  • Conducted routine maintenance checks on tanks and equipment to ensure operational readiness.
  • Participated in live-fire exercises to strengthen combat readiness skills.
  • Analyzed terrain and environmental conditions for optimal strategic positioning.

Window Washer

American National Skyline Inc
Cleveland, OH
12.2017 - 06.2018
  • Utilized professional-grade tools and equipment for window cleaning.
  • Inspected surfaces for dirt, grime, and debris prior to cleaning.
  • Followed safety protocols for secure ladder and harness usage.
  • Collaborated with team members to enhance workflow efficiency.
  • Applied eco-friendly cleaning solutions to uphold environmental standards.
  • Maintained equipment through regular inspections and minor repairs.
  • Communicated with clients to address specific cleaning requirements.
  • Adhered to safety guidelines during height work at all job sites.

Cashier

Dollar General
West Columbia, SC
08.2015 - 01.2016
  • Assessed customer needs and responded to questions
  • Cleaned and straightened work area
  • Issued receipts for purchases and gifts
  • Bagged merchandise by following standard procedures
  • Organized register supplied
  • Operated cash register with efficiency
  • Provided professional and courteous service at all times
  • Worked overtime shifts during busy periods

Aviation Ordnance

U.S Navy
Chicago, IL
11.2013 - 01.2015
  • Assisted in the loading of missiles onto military aircraft.
  • Maintained the cleanliness and organization of the ship headquarters.
  • Served as second in command of the cadence division. Responsible for keeping division organized and in compliance.

Education

Mechanical Engineering

Cleveland State University
Cleveland, OH
11-2028

High School Diploma - Certified Clinical Medical Assistant

Airport High School
Cleveland, OH
06.2014

Skills

  • Experience Administering Injections
  • Phlebotomy
  • Vital Signs
  • Inside Sales
  • Patient Care
  • Sales
  • Computer Skills
  • Upselling
  • Security
  • Customer service
  • Load & unload
  • Typing
  • Driving
  • Cash handling
  • Conflict management
  • Windows
  • Leadership
  • Cash register
  • Assembly
  • Salesforce
  • Freight
  • Telecommunication
  • Guest services
  • Supervising experience
  • Organizational skills
  • Microsoft Office
  • Communication skills
  • QuickBooks
  • Dispatching
  • Microsoft Excel
  • Shipping & receiving
  • Analysis skills
  • Warehouse experience
  • Property management
  • Inventory control
  • Box truck
  • Van driver
  • Mechanical knowledge
  • Maintenance
  • Route driving
  • Commercial cleaning
  • Military
  • Delivery driver experience
  • Google Docs
  • Microsoft Word
  • Phone etiquette
  • Outdoor work
  • Store management

Certification

Driver's License, 06/01/20, 06/01/26

References

Available upon request

Personal Information

Work Permit: Authorized to work in the US for any employer

Assessments

  • Attention to detail, Proficient, 05/01/22
  • Data entry: Attention to detail, Proficient, 05/01/22
  • Work style: Reliability, Proficient, 10/01/21

Timeline

Security Officer

The Villages of Ganiesville
03.2025 - 08.2025

Car Coordinator/Driver

Sweetie Boy Transportation
06.2022 - 08.2023

Inbound Sales Representative

Spectrum
01.2022 - 06.2022

19K (Armor Crewman)

U.S Army
08.2018 - 10.2021

Window Washer

American National Skyline Inc
12.2017 - 06.2018

Cashier

Dollar General
08.2015 - 01.2016

Aviation Ordnance

U.S Navy
11.2013 - 01.2015

Mechanical Engineering

Cleveland State University

High School Diploma - Certified Clinical Medical Assistant

Airport High School

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