Highly experience sales associate known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.
Overview
21
21
years of professional experience
Work History
Sales Associate
CarMax
02.2022 - Current
Leveraged strong product knowledge and excellent customer service skills to assist customers in making informed decisions about vehicle purchases.
Consistently met and exceeded monthly sales targets, resulting in being in the top 33% within the company.
Built a loyal customer base through exceptional follow-up and post-sales service, leading to repeat business and referrals.
Participated in ongoing training and product knowledge updates to stay current with the automotive industry.
Staffing Agency Manager
Express Professionals Employment
10.2021 - 03.2022
Managed day-to-day operations of staffing agency, overseeing team of recruiters and administrative staff.
Built and maintained relationships with client companies to understand their staffing needs and deliver customized workforce solutions.
Conducted candidate sourcing, interviewing, and selection, matching candidates with appropriate job opportunities.
Achieved significant increase in revenue and client satisfaction during my tenure as manager.
Implemented process improvements and streamlined operations to enhance efficiency.
Law Enforcement Officer
Elizabeth City Police Department
08.2016 - 10.2021
Answered emergency calls for help from citizens and business owners.
Talked regularly with citizens to establish rapport and become familiar presence in area.
Conducted witness interviews and gathered details regarding incidents to determine best course of action.
Completed paperwork and processing duties for incoming inmates and arrestees.
Apprehended offenders and conducted interviews and interrogations.
Conducted preliminary investigations at scenes of major crimes.
Navy Career Recruiter
United States Navy
03.2003 - 08.2013
Secured optimal productivity by supervising 28 employees on staffing and recruiting administrative, operational, and clerical functions.
Supervised and coordinated activities of human resources staff, delegating tasks relating to employment, compensation, and employee relations.
Communicated duties, compensation, benefits and working conditions to potential candidates, enabling solid understanding of job expectations.
Planned and executed recruitment events to bring in area candidates.
Bringing in well-qualified, multifaced job candidates to fill open positions.
Contacted job applicants to inform of application status.
Negotiated candidate salaries and prepared employment contracts.
Education
Bachelor of Science - Criminal Justice
Strayer University
Washington, DC
06.2021
Associate of Science - Business Administration And Management
Centura College
Chesapeake, VA
04.2016
Skills
Navy Recruiting and Leadership
Staffing and Talent Acquisition
Team Management and Training
Sales and Customer Relationship Management
Communication and Interpersonal Skills
Process Improvement and Efficiency
Timeline
Sales Associate
CarMax
02.2022 - Current
Staffing Agency Manager
Express Professionals Employment
10.2021 - 03.2022
Law Enforcement Officer
Elizabeth City Police Department
08.2016 - 10.2021
Navy Career Recruiter
United States Navy
03.2003 - 08.2013
Bachelor of Science - Criminal Justice
Strayer University
Associate of Science - Business Administration And Management