Dexter Griffith
Forney,TX
Summary
Adept in problem-solving and leadership, I've honed my skills at Parkland Health, leading teams with a focus on efficiency and patient care. Recognized for adaptability and detail orientation, I excel in high-stress environments, ensuring top-notch security and customer satisfaction. My background includes significant achievements in training and development, underpinned by robust conflict resolution skills.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Security
Childrens Medical Center
Dallas, TX
11.2023 - Current
- Communicated security policies to staff members and performed security training.
- Maintained security of personnel through in-depth security searches and patrols.
- Monitored security systems; responded promptly to alarms or breaches in security protocol.
- Maintained security in restricted areas.
- Investigated security incidents and violations of established security policies.
- Collaborated with medical staff to provide the best security and response to medical and criminal emergencies.
- Provided recommendations for improving existing security measures.
- Maintained security of properties, ensuring doors and windows remained locked and security systems were activated.
- Controlled security alarm activation at campus buildings and delivered security protection during scheduled and unscheduled campus closings.
Front Door Security Lead
Cowboys Red River
Dallas, TX
11.2016 - 10.2024
- Trained new employees in proper work procedure and customer service etiquette
- Maintain situational awareness during high stress situations
- Organized meetings to express team performance expectations
- This increased efficiency of customer entry and quality of customer experience
Lead Psychiatric Technician
Parkland Health
Dallas, TX
05.2019 - 11.2023
- Employee of the Month - 05/2021 and 04/2020
- 3 years experience coaching and developing staff members in a psychiatric patient care role
- Strong communication abilities with staff members
- Ability to collaborate with all members of the patient care team
- Exemplifies professionalism through good attendance and positive attitude
- Ability to remain focused and flexible during high stress load
- Managed team cohesion to maximize efficiency and workload
Sales Associate
Wal-Mart
Fort Worth, TX
04.2011 - 05.2015
- Employee of the Month - 09/2011
- Trained new associates within my assigned department
- Specialized in completing projects throughout the store
- Emphasis on customer service and satisfaction
Education
Full Stack Web Development Certificate -
Southern Methodist University
Dallas, TX02.2022
Bachelors of Science - Psychology
University of Texas at Arlington
Arlington, TX12.2018
Skills
- Problem Solving
- Detail Oriented
- Adaptability
- Leadership
- Teamwork
- Organization
- Time Management
- Computer Skills
Awards
- Activities Award and Mr. Haltom Class of 2010 at Haltom High School, 2010
- Patient Safety Star from Parkland Hospital, 2023
Languages
- English, Native Speaker
- Spanish, Basic
Certification
- Department of Public Safety Level II Security Certification
- Department of Public Safety Level III Security Certification
- BLS CPR Certification
- Emergency Management FEMA Certifications: IS-100.C, IS-200.C, IS-700.B, IS-904, IS-905, IS-906, IS-907
- Evolv Academy Training Certification Operations (version 6.0 & 7.0)
- International Association for Healthcare Security & Safety Certification (Basic)
Timeline
Security
Childrens Medical Center
11.2023 - Current
Lead Psychiatric Technician
Parkland Health
05.2019 - 11.2023
Front Door Security Lead
Cowboys Red River
11.2016 - 10.2024
Sales Associate
Wal-Mart
04.2011 - 05.2015
Full Stack Web Development Certificate -
Southern Methodist University
Bachelors of Science - Psychology
University of Texas at Arlington