Overview
Professional Summary
Work History
Education
Skills
Timeline

Dexter Jones

Kawasaki Rail Car (KRC)
Laurel,MD
20
years of professional experience

Quality Control Analyst Manager with over 15 years of management experience, and a demonstrated track record of improving products and procedures by leveraging hands-on inspections, testing methods, and data analysis.ined professional with systematic approach to task. Applies excellent attention to detail and critical reasoning to successfully conduct experiments. 10 years of experience in the installation, testing, operations, and maintenance of electrical traction power system equipment for direct current propulsion of rapid transit operations.

Operations professional prepared to leverage extensive experience in operational management to enhance business performance. Expertise in developing and implementing process improvements while fostering collaborative environment to meet organizational goals. Reliable team player with focus on adaptability and achieving targeted results. Proficient in strategic planning and operational efficiency.

Knowledgeable [Desired Position] with solid foundation in optimizing operational processes and driving efficiency improvements. Proven track record of managing cross-functional teams to achieve project milestones and streamline workflows. Demonstrated proficiency in strategic planning and problem-solving, ensuring continuous improvement and operational excellence.

Work History

Operations Manager and Quality Specialist

2 Years 5 Months
Kawasaki Rail Car (KRC) | 05.2024 - Current
  • Conducted quality audits ensuring compliance with WMATA and KRC standards, reinforcing operational integrity.
  • Evaluated samples through measurements, visual inspections, and established tests.
  • Documented inspection findings in a tracking program for accountability.
  • Identified and resolved production issues to reduce defect rates.
  • Managed budgets for each site, optimizing resource allocation.
  • Planned equipment calibrations and supervised contractors on-site.
  • Trained staff on quality assurance practices and regulatory compliance.
  • Coordinated interdepartmental communication to streamline project workflows and improve collaboration.
  • Streamlined operational workflows to enhance productivity across multiple departments.
  • Implemented process improvements resulting in reduced lead times and increased efficiency.
  • Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
  • Coordinated with vendors to ensure timely delivery of materials, maintaining supply chain integrity.
  • Fostered a culture of continuous improvement through regular feedback and process assessments.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
  • Increased profit by streamlining operations.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Reduced operational risks while organizing data to forecast performance trends.
  • Reduced customer complaints by streamlining the complaint resolution process and addressing root causes of issues.
  • Managed a team of quality technicians, providing coaching and guidance for professional development and improved performance.
  • Developed training programs for staff, enhancing performance and operational knowledge.
  • Led cross-functional teams to achieve project milestones and optimize resource allocation.

Quality Control Manager, Production and Maintenance Supervisor

15 Years 3 Months
Keurig Dr Pepper, Inc. | 02.2009 - 05.2024
  • Performed thorough inspections of incoming materials and outgoing products.
  • Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
  • Evaluated samples against standards by completing measurements, visual inspections and other established tests.
  • Safeguard customer requirements as well as product quality standards by delivering support.
  • Uncovered and resolved production problems, contributing to reduced defect rates.
  • Helped uncover and fix production problems in order to reduce overall defect rates.
  • Adhered to safety and clean area procedures to comply with agency and regulatory mandates.
  • Documented findings and entered data into tracking program to ensure accurate quality records.
  • Developed and audited practices and programs, enhancing reporting system metrics for improved operational efficiency.
  • Created testing protocols to be used across product lines.
  • Identified and resolved issues with electrical components to ensure optimal performance.
  • Replaced and wired electrical motors on production lines to ensure continuous operation.
  • Programming computers for better communication between machinery on production lines.
  • Training for electrical safety to ensure all work adheres to National Electrical Code and local regulations.
  • Oversaw quality assurance processes to ensure compliance with industry standards and regulations.
  • Developed and implemented quality control procedures, improving product consistency across production lines.

Auto Assembler Supervisor

2 Years
Toyota Subaru | 02.2007 - 02.2009
  • Assembled components independently, consistently meeting or surpassing project milestones.
  • Assembled components with minimal supervision, exceeding expected project milestones.
  • Performed quality assurance inspections on finished components, effectively identifying and resolving issues.
  • Obtained appropriate tooling and fixtures for each assembly job.
  • Inspected and tested components, assemblies and power tools for proper functionality.
  • Verified position and alignment of components, reducing errors and minimizing material waste.
  • Compared parts to stock lists and material parameters to check compliance and identify non-conforming parts.
  • Performed electrical installation tasks on various projects.
  • Conducted electrical troubleshooting to identify and resolve issues.
  • Completed electrical repairs to restore functionality of systems.
  • Managed power distribution system installation and maintenance tasks.
  • Assembled automotive components according to specifications, ensuring high quality and precision.
  • Supervised daily operations, ensuring adherence to safety and quality standards.
  • Mentored team members, fostering skill development and improving overall performance.
  • Operated various assembly tools and machinery, maintaining safety protocols at all times.

Education

Physics and Life Science - Applied Mathematics

Ohio State University | Columbus, OH | 01-2018

Bachelor Of Business - Business Management

Ohio State University | Columbus, OH | 01-2014

Associate's Degree - Culinary Arts

Bradford Culinary | Columbus, OH | 02-2012

High School Diploma

Eastmoor Academy | Columbus, OH | 08-2001

Skills

Quality control
Quality SOP development
Quality issue resolution
Testing methodologies
Analytical validation
Laboratory calibration
Material testing
Test analysis
Finished goods inspection
Standard operating procedures
Testing documentation
Corrective actions
Audit support
Gauge calibration
Production equipment maintenance
Root cause analysis
Process optimization methods
Operations management
Operations monitoring
Operational efficiency
Team development
Employee training
Team guidance
Document quality
Report generation
Critical thinking skills
Analytical thinking
Team guidance
Operations management
Operations monitoring
Operational efficiency
Customer service

Timeline

Operations Manager and Quality Specialist

Kawasaki Rail Car (KRC)
05.2024 - CurrentRead More

Quality Control Manager, Production and Maintenance Supervisor

Keurig Dr Pepper, Inc.
02.2009 - 05.2024Read More

Auto Assembler Supervisor

Toyota Subaru
02.2007 - 02.2009Read More

Ohio State University

Bachelor Of Business from Business Management
Read More

Bradford Culinary

Associate's Degree from Culinary Arts
Read More

Eastmoor Academy

High School Diploma
Read More

Ohio State University

Physics and Life Science from Applied Mathematics
Read More

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Dexter Jones