Dexter Minor
Chicago,IL
Summary
Skilled Line Lead with demonstrated skills in productivity and motivation. Highly effective working in fast-paced environments. Known for dynamic leadership and maintaining efficiency. Responsible Line Lead skilled in safely and effectively operating different types of machinery. Determined professional committed to learning and applying new skills to achieve team goals. Punctual and honest Cashier with solid background in customer driven environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.
Overview
15
15
years of professional experience
Work History
Line Leader
WestRock Merchandising Displays
Bolingbrook, IL
03.2019 - 03.2020
- Assessed processes and production lines for proper setup per instructions and procedures.
- Maintained communication across key departments and senior leadership team.
- Monitored employee performance to determine need for additional education and training.
- Assisted in training new employees and implementing procedural changes.
- Provided and promoted solutions to eliminate reoccurring problems.
- Coordinated staff, parts and process flow to minimize work in progress, eliminate shortages and maximize productivity.
Concierge
Greystar Property Management
Chicago, IL
12.2018 - 12.2019
- Maintained front desk's concierge book to provide visitors with access to relevant local information.
- Organized, coordinate and implement various resident services and programs.
- Remedied issues quickly and effectively through active listening, conflict resolution and dynamic communication skills.
- Greeted residents, guests and visitors when arriving to property.
- Effectively operate multi-line phone system.
Cashier, POS Coordinator
Food 4 Less
Chicago, IL
10.2016 - 10.2018
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Collected and authorized payments of guests.
Demo Event Specialist
Advantage Solutions
Chicago, IL
08.2014 - 06.2016
- Managed event logistics and operations..
- Arranged demonstration areas to be appealing to attract attention of prospective customers.
- Developed strong, honest and open customer relationships by presenting informational sales presentations to potential customers.
- Set up product displays before demonstrations and checked after completing presentation to maintain attractive sales space.
- Engaged consumers in stores, on sidewalks and at outdoor events to encourage product sampling.
- Recorded quantities of sample and coupon distribution to estimate productivity and sales.
- Solicited feedback from clients to assess event success and uncover opportunities for improvement.
Education
Bachelor of Arts - Business Administration
Jarvis Christian College
Hawkins, TX05.1988
Skills
Supervisory, leadership and motivational skills
Excellent Customer Service skills
- Cash Register Operation
- Cooperative Attitude
- Customer Transactions
- POS Inventory System Operation
- Credits and Refunds
- Staff Supervision
- Cost Control
- Business Development Understanding
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There’s no shortage of remarkable ideas, what’s missing is the will to execute them.
Seth Godin
Timeline
Line Leader
WestRock Merchandising Displays
03.2019 - 03.2020
Concierge
Greystar Property Management
12.2018 - 12.2019
Cashier, POS Coordinator
Food 4 Less
10.2016 - 10.2018
Demo Event Specialist
Advantage Solutions
08.2014 - 06.2016
Bachelor of Arts - Business Administration
Jarvis Christian College
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