Summary
Overview
Work History
Education
Skills
Accomplishments
Awards
Certification
Timeline
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DEXTER MITCHELL

Jonesboro,GA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Sale Associate

The UPS Store #4724
06.2023 - Current
  • Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
  • Self-motivated, with strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Committed to delivering excellent customer service while working in a fast-paced environment.
  • Skilled at working independently and collaboratively in a team environment.

Specialist

Army National Guard-Georgia
07.2015 - 01.2024
  • Enhanced team productivity by streamlining processes and implementing time-saving strategies.
  • Provided tools to sustain or increase productivity for unit personnel.
  • Proven capability of performing duties and responsibilities above and beyond position and rank.
  • Collaborated with team members to ensure proper procedures for meeting strict deadlines.
  • Recognized saturated tasks and delegated them to trained individuals.

Radio Telephone Operator

Army National Guard
10.2021 - 11.2022
  • Enhanced communication efficiency by operating and maintaining radio equipment for clear and reliable transmissions.
  • Briefed high-ranking dignitaries, including Major General and 648th Maneuver Enhancement Brigade command team.
  • Managed reporting for sector covering 320 miles of the United States Southern Border
  • Successfully handled reporting for the sector that reported 287,175 encounters in FY22
  • Proactively inspected all Battalion reports, contributing to success of the Southwest Border Mission.

Specialist

Army National Guard
06.2021 - 07.2021
  • Joint Readiness Training.

Manager

The UPS Store #5389
02.2018 - 05.2020
  • Onboarded new employees with training and new hire documentation.
  • Provided support for customers by addressing complaints quickly and efficiently, displaying exceptional customer service skills.
  • Reduced workplace safety or health hazards by enforcing work practices and procedures.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Education

Associate in Science (A.S.) - Cyber Security

Georgia Military College
Fayetteville, Georgia

High School Diploma -

Brandon High School
Brandon, FL
05.2015

Skills

  • Multitasking Abilities
  • Customer Service
  • Organization and Time Management
  • Flexible and Adaptable
  • Attention to Detail
  • Task Prioritization
  • Interpersonal Communication
  • MS Office

Accomplishments

  • Honed and developed the subordinate company's battle staff, improving reporting procedures.
  • Successfully briefed the Major General and the 648th Maneuver Enhancement Brigade command team.
  • Selected as the midnight report manager for the Task Force Southeast, overseeing detection metrics.
  • Managed and verified detection metrics, contributing to accurate reporting in a high-profile sector.

Awards

  • Humanitarian Service Medal
  • Army Reserve Components Overseas Training Ribbon
  • Army Reserve Components Achievement Medal
  • Armed Forces Service Medal
  • Armed Forces Reserve Service Medal with 'M' Device
  • Army Good Conduct Medal
  • FBLA - Networking Concepts for States

Certification

  • CNP - Certified Notary Public
  • CSM - Certified ScrumMaster
  • Secret Clearance (2015-2024)

Timeline

Sale Associate

The UPS Store #4724
06.2023 - Current

Radio Telephone Operator

Army National Guard
10.2021 - 11.2022

Specialist

Army National Guard
06.2021 - 07.2021

Manager

The UPS Store #5389
02.2018 - 05.2020

Specialist

Army National Guard-Georgia
07.2015 - 01.2024

Associate in Science (A.S.) - Cyber Security

Georgia Military College

High School Diploma -

Brandon High School

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