Dexter Williams
Jackson,MS
Summary
Dedicated retail professional with strong customer service skills. Experienced in inventory management and team collaboration, focused on resolving customer complaints and enhancing service efficiency.
Overview
9
9
years of professional experience
Work History
Retail Parts Professional
Advanced Auto Parts
Jackson, MS
05.1996 - 12.2004
- Guided customers in selecting appropriate automotive parts and accessories to meet their specific needs.
- Assisted in the selection of parts for customers based on their vehicle type and needs.
- Processed customer transactions accurately using point-of-sale systems.
- Resolved customer complaints effectively and professionally.
- Responded to incoming calls to assist customers promptly and professionally, ensuring a positive service experience.
- Oversaw inventory levels and organized stock on shelves to enhance accessibility and streamline restocking.
- Trained new staff on company policies and product knowledge.
- Collaborated with team members to improve service efficiency.
Education
Some College (No Degree) -
Hinds Community College
Raymond, MSSkills
- Parts selection
- Product expertise
- Inventory management
- Parts ordering
- Vehicle inspection
- Customer service
- Attention to detail
- Effective communication
Timeline
Retail Parts Professional
Advanced Auto Parts
05.1996 - 12.2004
Some College (No Degree) -
Hinds Community College