Deyanira Gracian
Brookings
Summary
Professional with proven track record in delivering high-quality team results. Skilled in effective communication, problem-solving, and time management. Strong focus on team collaboration, adaptability, and meeting organizational goals. Well-versed in fostering productive and supportive work environment.
Overview
6
6
years of professional experience
Work History
Patient Care Technician
Curry Health Network
08.2023 - Current
- Monitored vital signs and reported changes to healthcare team, ensuring timely medical intervention.
- Supported daily activities for patients, promoting independence and improving quality of life.
- Maintained cleanliness and organization of patient areas, contributing to a safe healthcare environment.
- Responded promptly to patient needs, demonstrating strong communication skills in high-pressure situations.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Documented patient information accurately in electronic health records, ensuring compliance with protocols.
Teller / Member Service Representative
Rogue Credit Union
01.2023 - 08.2023
- Processed customer transactions efficiently, ensuring accuracy and adherence to credit union policies.
- Assisted members with account inquiries, providing exceptional service to enhance member satisfaction.
- Managed cash drawer, conducting regular audits to maintain accountability and minimize discrepancies.
- Collaborated with team members to streamline operational procedures, improving overall workflow efficiency.
- Trained new tellers on operational protocols and customer service standards, enhancing team performance.
Preschool Teacher Leader
First Presbyterian Early Childhood Education
01.2022 - 12.2022
- Developed and implemented age-appropriate curriculum to enhance children's learning experiences.
- Led training sessions for new teachers, fostering collaborative teaching strategies and professional growth.
- Evaluated student progress through assessments, ensuring individualized support for diverse learning needs.
- Cultivated strong relationships with parents, facilitating open communication regarding children's development and well-being.
- Advocated for children's rights and educational needs within the community, driving awareness and support initiatives.
Front Desk Agent
Pacifica Hotels
09.2019 - 01.2022
- Managed guest check-in and check-out processes efficiently, ensuring smooth arrivals and departures.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Coordinated room assignments and maintained accurate records using property management systems.
- Trained new front desk staff on procedures and best practices for guest interactions.
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
- Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
Education
Bachelor of Science - Applied Marketing & Advertising
Grand Canyon University
Phoenix, AZ10-2024
Associate of Science - Liberal Arts And Sciences
Santa Barbara City College
Santa Barbara, CA06-2022
Associate of Arts - Early Childhood Care And Education
Santa Barbara City College
Santa Barbara, CA06-2022
Skills
- CPR certification
- Time management
- Client documentation
- Infection control standards
- Emergency response
- Data collection
- Information protection
- Team collaboration
Languages
Spanish
Native or Bilingual
Timeline
Patient Care Technician
Curry Health Network
08.2023 - Current
Teller / Member Service Representative
Rogue Credit Union
01.2023 - 08.2023
Preschool Teacher Leader
First Presbyterian Early Childhood Education
01.2022 - 12.2022
Front Desk Agent
Pacifica Hotels
09.2019 - 01.2022
Bachelor of Science - Applied Marketing & Advertising
Grand Canyon University
Associate of Science - Liberal Arts And Sciences
Santa Barbara City College
Associate of Arts - Early Childhood Care And Education
Santa Barbara City College
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