Summary
Work History
Education
Skills
Timeline
Generic

Deyanna Nicholson

Roanoke Rapids,NC

Summary

Dynamic and customer-focused professional with proven expertise in cash handling and exceptional customer service at Hardee's. Skilled in building relationships and resolving complaints, enhancing customer satisfaction and loyalty. Demonstrates patience and empathy while efficiently managing transactions, contributing to a positive shopping experience. Committed to teamwork and maintaining high standards of professionalism.

Work History

Cashier

Hardee's
06.2025 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.

Education

High School Diploma -

Kipp Pride High School
Halifax, NC
06-2026

Skills

  • Patience and empathy
  • Time management skills
  • Cash handling
  • Cleaning and sanitizing
  • Team collaboration
  • Customer service excellence
  • Money handling
  • Cash handling and management
  • Customer relations
  • Cash register operation
  • Written and verbal communication
  • Order taking
  • Professionalism and courtesy

Timeline

Cashier

Hardee's
06.2025 - Current

High School Diploma -

Kipp Pride High School