Deyonna King
Chicago,IL
Summary
Experienced business leader with demonstrated strategic planning, problem-solving, analytical and team-building abilities. Successful at bringing in and training staff to handle customer and business needs with a comprehensive approach.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Child Protective Investigator
Illinois Department Of Children And Family Services
Chicago, IL
10.2023 - Current
- Conducted home visits, interviews, and assessments in order to evaluate the safety of a child's environment.
- Responded to emergency situations involving children requiring immediate attention.
- Collaborated with other agencies such as law enforcement, mental health providers, schools, and social services.
- Investigated reports of child abuse and neglect to determine if further actions are necessary.
Owner
Get Glam’d Beauty Bar and Boutique
Nashville, TN
08.2018 - Current
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Located and vetted vendors, established good relationships
- Negotiated contracts regarding price, terms, quality and lead time for suppliers, to make informed financial decisions.
- Initiated employee evaluation process and recommended policy changes to help staff progress toward desired readiness goals.
- Initiated new hire training and scheduled processes to streamline daily business
- Monitored regulatory change required by revised laws on a state and federal level.
Fsace Family Support Specialist
Community And Economic Development (CEDA)
Evanston, IL
07.2023 - 10.2023
- Completed customer enrollment, service delivery, and case management to improve the economic stability and overall wellbeing of clients.
- Maintained accurate classified data in prescribed database systems and tracking instruments.
- Maintained strong community and vendor relationships while Identifying internal and external resources for client referrals.
- Skilled in needs assessment, community outreach, social stories, and background analysis
Family Team Facilitator
SGA Youth & Family Services
Chicago, IL
04.2023 - 07.2023
- Increased placement success rates by 85% for Dually involved youth through developing new systems for case service plans and reports.
- Strategized long-term youth needs and garnered management training feedback for goal and process improvements.
- Collaborated with probation officers, school representatives and other key individuals in community to support adolescents and their families.
- Used high security systems such as Apricot and DCFS software.
Respite Therapist
Kaleidoscope Incorporated
Chicago, IL
07.2022 - 04.2023
- Certified DCFS Mandated Reporter
- Responded to emergency situations and provided crisis support.
- Met with up to 3 patients weekly with presenting problems such as mood disorders.
- Utilized emerging Cognitive Behavioral Therapy, Play Therapy and Narrative Therapy as treatment approaches.
Mental Health Case Manager
Hermitage Hall
Nashville, TN
09.2018 - 06.2022
- Managed children aged 7-18 with mental and behavioral health conditions in a residential setting.
- Interacted with families and therapists to inform each party of client's progress within treatment program by using case files.
- Observed and reported changes in client appearance, behavior and aptitude to work toward treatment plan goals.
- Transported clients to court and medical appointments.
- Linked clients with social services, health care providers and governmental agencies.
Quality Assurance and Accreditation Intern
Tennessee State University, Public Health, Health Sciences
Nashville, TN
11.2019 - 05.2020
- Assisted with analyzing, documenting, and implementing quality assurance and accreditation internal audits for university improvement.
- Assisted with development of dashboards and reports using spreadsheet and analytical visualization software for stakeholders.
- Developed a SWOT analysis to identify the university's needs and assessed over 20 marketing strategies which increased productivity across departments by 20% YoY
Eligibility Specialist
Automated Health Systems
Nashville, TN
06.2019 - 12.2019
- Input Tennessee Medicaid communication into classified computer systems.
- Processed applicant data for compliance eligibility criteria for Tennessee Medicaid assistance.
- Enforced operational compliance with state and federal laws and HIPPA standards.
- Used TEDS software to located documents to compile and verify case information.
Education
Bachelor of Science - Healthcare Administration and Planning, Business
Tennessee State University
Nashville05.2020
Skills
- Case Management
- Community nonprofit - human service agency
- Critical Thinking and Problem Solving
- Microsoft Word, Teams, Office, Excel, and PowerPoint
- Contract Negotiation
- Trends Analysis
- Documentation and Reporting
- Company and Project Management
- Inventory and Vendor Management
- Stakeholder Communication
- Over 8 years of Customer Service
Certification
- Cosmetology License IL/TN
- Child Welfare License
- Mandated DCFS Reporter
- CPR
- Osha 10hr
Timeline
Child Protective Investigator
Illinois Department Of Children And Family Services
10.2023 - Current
Fsace Family Support Specialist
Community And Economic Development (CEDA)
07.2023 - 10.2023
Family Team Facilitator
SGA Youth & Family Services
04.2023 - 07.2023
Respite Therapist
Kaleidoscope Incorporated
07.2022 - 04.2023
Quality Assurance and Accreditation Intern
Tennessee State University, Public Health, Health Sciences
11.2019 - 05.2020
Eligibility Specialist
Automated Health Systems
06.2019 - 12.2019
Mental Health Case Manager
Hermitage Hall
09.2018 - 06.2022
Owner
Get Glam’d Beauty Bar and Boutique
08.2018 - Current
Bachelor of Science - Healthcare Administration and Planning, Business
Tennessee State University