A highly motivated entrepreneur with a variety of experience providing excellent customer service and the ability to build customer loyalty. Thrives in quick paced environments and capable of mastering new skills in any position or circumstance.
Overview
4
4
years of professional experience
Work History
Bouncer
Crooks Den
06.2023 - 08.2023
Demonstrated sound judgment in identifying potential risks, taking appropriate action to prevent incidents from escalating.
Contributed to a positive work environment through excellent teamwork and collaboration with other staff
Managed crowd control at large-scale events, effectively preventing any security breaches or incidents while maintaining a positive atmosphere for attendees.
Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
Retail Sales Associate
T Mobile
01.2023 - 04.2023
Greeted customers and helped with product questions, selections, and purchases.
Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
Retail Sales Associate
METRO PCS
09.2022 - 12.2022
Built rapport with customers through active listening skills, leading to strong relationships and return visits.
Assisted with inventory management tasks, ensuring accurate stock levels and timely product replenishment.
Handled high volume transactions during peak periods without compromising service quality or accuracy.
Streamlined checkout process for customers, reducing wait times and enhancing overall shopping experience.
Landscaping Crew Member
Monopoly Property Managment LLC
04.2019 - 08.2022
Assisted in designing custom landscapes for clients, incorporating their preferences and budget constraints.
Contributed to team efficiency through clear communication and collaboration on assigned tasks.
Ensured client satisfaction through open communication addressing questions or concerns regarding project progress or results.
Provided exceptional customer service, resulting in numerous referrals from satisfied clients.
Warehouse Forklift Operator
Keurig Dr. Pepper Snapple Group
01.2020 - 07.2021
Streamlined order processing with efficient materials handling and accurate placement of goods using a forklift in designated locations.
Ensured timely deliveries by efficiently loading and unloading trucks with the use of forklifts.
Improved overall warehouse cleanliness, routinely clearing debris from aisles with the use of attachments on the forklift.
Kept up-to-date on company policies and procedures relating to forklift operations through continuous training sessions and self-directed learning.
Education
High School Diploma -
Willingboro High School
Willingboro, NJ
06.2008
No Degree - Associates of Applied Sciences
Rowan College At Burlington County
Pemberton, NJ
2010
Skills
Machine Safety Practices
Excellent Customer Service
Effective Communication & Teamwork
Conflict Resolution
Ability to teach/mentor
Building Customer Relationships
Meeting Sales Goals
Engaging with Diverse Customers
Safety and Cleanliness Standards
Unarmed Security
Crowd Control
Positive Attitude
Timeline
Bouncer
Crooks Den
06.2023 - 08.2023
Retail Sales Associate
T Mobile
01.2023 - 04.2023
Retail Sales Associate
METRO PCS
09.2022 - 12.2022
Warehouse Forklift Operator
Keurig Dr. Pepper Snapple Group
01.2020 - 07.2021
Landscaping Crew Member
Monopoly Property Managment LLC
04.2019 - 08.2022
High School Diploma -
Willingboro High School
No Degree - Associates of Applied Sciences
Rowan College At Burlington County
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