Deysi Guadalupe Castro
Salt Lake City
Summary
Dynamic and results-driven professional with extensive experience at McDonald's, excelling in customer service and cash handling. Proven ability to enhance customer satisfaction and streamline operations, while training employees and ensuring workplace safety. Recognized for building strong customer relationships and maintaining high standards of store presentation.
Overview
9
9
years of professional experience
Work History
Cashier Assistant Manager
McDonalds
10.2017 - 05.2019
- Enhanced customer satisfaction by providing efficient and friendly service at the cashier counter.
- Assisted in inventory management tasks, ensuring optimal stock levels and minimizing product loss due to expiration or damage.
- Improved overall store cleanliness and presentation, resulting in a more welcoming atmosphere for customers.
- Built positive relationships with customers to increase repeat business.
Cashier Manager
McDonalds
12.2013 - 10.2017
- Managed daily cash deposits, ensuring accuracy and timely submission to the bank.
- Quickly and accurately counted drawers at start and end of each shift.
- Increased customer satisfaction by efficiently managing cashier transactions and addressing customer concerns.
- Resolved customer complaints quickly to maintain customer satisfaction.
- Built positive relationships with customers to increase repeat business.
- Assisted customers in need to promote pleasant shopping experiences and encourage return business.
Cooker Operator
DEL TACO
05.2010 - 12.2013
- Maintained a clean, safe workspace by adhering to strict sanitation guidelines and safety regulations.
- Ensured optimal taste consistency in each dish through ongoing taste-testing adjustments during the cooking process.
- Enhanced kitchen efficiency by streamlining cooking processes and organizing workstation layouts.
- Developed strong multitasking skills to manage multiple orders simultaneously while maintaining accuracy and efficiency.
Education
No Degree - NA
EMILIANO ZAPATA
MEXICO CITY06-1988
Skills
- Sales promotion
- Employee training
- Workplace safety
- Budgeting and finance
- Store operations
- Cash handling expertise
- Decision-making capacity
- Attention to detail
- Customer service
Timeline
Cashier Assistant Manager
McDonalds
10.2017 - 05.2019
Cashier Manager
McDonalds
12.2013 - 10.2017
Cooker Operator
DEL TACO
05.2010 - 12.2013
No Degree - NA
EMILIANO ZAPATA
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