Innovative, organized graduate student poised to add value to the Health Care field. Proficient in coordinating behavioral support, assisting with daily programs for clients, hardworking team player with excellent problem-solving skills
Overview
10
10
years of professional experience
Work History
Surgical Services Patient Registrar
Virginia Mason Medical Center
Seattle, WA
02.2024 - Current
Provided excellent customer service while assisting patients with questions regarding registration procedures.
Processed all required paperwork and forms related to the registration process and ensured that patient data was entered accurately into the system.
Answered telephones and directed calls to appropriate medical or administrative staff.
Mental Health Technician
Carolina Dunes Behavioral Health
Leland, NC
04.2021 - 01.2024
Conducted 15-minute and unscheduled checks on patients, immediately responding to hazardous incidents or crises to maintain safe milieu.
Documented observations, interventions, and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge.
Identified and addressed individual mental health challenges to support patients.
Home Health Aide
Brightstar Healthcare
Wilmington, , NC
08.2022 - 02.2023
Maintained clean and well-organized environment for client happiness and safety.
Followed care plan and directions to administer medications.
Aided with mobility and independence for disabled individuals and continually monitored safety.
Provided personal care assistance to individuals with disabilities, such as bathing and dressing.
Youth Development Professional
Brigade Boys And Girls Club
Wilmington, , NC
04.2022 - 08.2022
Maintained safe and therapeutic environment by monitoring, supervising and engaging youth in daily routines and programming.
Advised children and helped to foster improved levels of self confidence.
Engaged with youth in recreational, treatment-focused and educational activities to encourage growth and interpersonal skill development.
Volunteer
DREAMS of Wilmington
Wilmington, NC
01.2022 - 06.2022
Offered general support to instructors, helping to create a culture of confidence for youth and teens, through equitable access to arts education.
Promoted positive relationships between students by encouraging kindness and respect.
Engaged students to share ideas and collaborate together on projects.
Direct Support Provider
Tammy Lynn Center/Cape Fear Group Home
Wilmington, NC
07.2020 - 04.2021
Maintained clean and well-organized environment for client happiness and safety.
Supervised medication administration, personal hygiene and other activities of daily living.
Enhanced patient wellbeing by supporting participation in recreational activities
Cashier/Customer Service Associate
Food Lion
Wilmington, , NC
07.2014 - 08.2020
Operated cash register, collected payments, and provided accurate change.
Assisted customers to find appropriate products, answered product questions and provided product solutions.
Kept store operations efficient and tasks current by carrying out daily store opening, closing and shift change actions in full.
Education
Master of Arts - Clinical Mental Health Counseling - Art Therapy
Antioch University Seattle
Seattle, WA
12-2026
Bachelor of Arts - Art, Minor in Psychology
Western Carolina University
Skills
Excellent Customer Service Skills
Charting and Clinical Documentation
Knowledge of General Medical Terminology
BLS Certified
CPI Certified
RBT Certified
ABA Techniques
De-Escalation Techniques
Crisis Intervention
Care Coordination
Inpatient Treatment
Progress Monitoring
Family Support and Assistance
Patient Transportation
Light Housekeeping
Community Activities
Timeline
Surgical Services Patient Registrar
Virginia Mason Medical Center
02.2024 - Current
Home Health Aide
Brightstar Healthcare
08.2022 - 02.2023
Youth Development Professional
Brigade Boys And Girls Club
04.2022 - 08.2022
Volunteer
DREAMS of Wilmington
01.2022 - 06.2022
Mental Health Technician
Carolina Dunes Behavioral Health
04.2021 - 01.2024
Direct Support Provider
Tammy Lynn Center/Cape Fear Group Home
07.2020 - 04.2021
Cashier/Customer Service Associate
Food Lion
07.2014 - 08.2020
Master of Arts - Clinical Mental Health Counseling - Art Therapy
Antioch University Seattle
Bachelor of Arts - Art, Minor in Psychology
Western Carolina University
Similar Profiles
Roxanne De VeraRoxanne De Vera
Registered Nurse (RN) at Virginia Mason Medical CenterRegistered Nurse (RN) at Virginia Mason Medical Center