Brooke Sweeney

Assisted in organizing patient care through efficient appointment scheduling. Supported patient registration and intake processes to enhance workflow efficiency. Oversee coordinating patient referrals and confirming insurance coverage. Managed electronic medical records using Epic software. Maintained medical records to ensure compliance and accessibility standards. Provided outstanding customer service. Operated multiline phone systems to effectively manage incoming and outbound calls. Complied with HIPAA regulations to protect patient confidentiality. Performed data entry tasks accurately and with attention to detail. Collaborated with team members to foster a positive work atmosphere.

Oversaw scheduling and coordination of client appointments with multiple providers. Facilitated documentation preparation and organization for meetings and client sessions. Administered electronic databases and filing systems to ensure accurate record maintenance. Conducted data entry tasks with attention to detail. Supported team efforts by accurately inputting information. Assisted in maintaining organized databases through regular updates. Managed multiple phone lines to ensure efficient communication and responsiveness. Assisted in collecting payments from clients. Supported efforts to track outstanding invoices. Helped maintain accurate records of payment transactions.

Oversaw daily office functions by scheduling appointments and supporting therapists' schedules. Utilized electronic health record system to maintaine accurate patient charts and performed data entry for registration and intake documents. Assisted with patient referrals. Managed multiple phone lines while delivering quality customer service and patient support. Co-Pay collection and managed daily balance of co-pays and petty cash. Prepared office correspondence and facilitated records requests.