DEZARAI LOPEZ
Houston,TX
Summary
Organized and dedicated, with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Registered Behavior Technician
Reliant ABA Therapy, Inc
05.2023 - Current
- Developed and implemented reinforcement systems to encourage positive behaviors.
- Comply with the Registered Behavior Technician Ethics code.
- Assisted in development of therapeutic activities for patients.
- Collect data on each patient daily.
- Assessed patient progress and reported changes to BCBA.
- Learned specialized behavior approaches to implement behavioral strategies.
Schedule Coordinator
KE System Services, Inc.
06.2021 - 05.2023
- Collaborated with department managers to resolve scheduling conflicts and ensure smooth operations.
- Organized spaces, materials and catering support for internal and client-focused meetings.
- Maintained accurate records and handled purchase orders.
- Reduced employee overtime hours by optimizing shift schedules and workload distribution.
- Responded to customer inquiries with patience and positivity to establish excellent first impression.
- Followed up on customer inquiries to confirm issues were adequately addressed.
Lead Trainer
Chick-Fil-A
03.2019 - 06.2021
- Evaluated training needs to improve training quality.
- Boosted trainee engagement with interactive training sessions that included role-plays, and group activities.
- Restock inventory as needed.
- Train new hires and teach them the values of CFA.
- Answer phone calls with professionalism and caring tone.
- Stay up to date with new products coming out.
- Handle situations with patience and understanding.
Education
Bachelor's in Health And Human Performance -
Abilene Christian University
Abilene, TX05.2027
High School Diploma -
Cypress Springs High School
Cypress, TX06.2017
Skills
- Data Entry
- Office Administration
- Building rapport
- Leadership
- Interpersonal
- Communication
- Organization
Certification
- RBT
- First Aid/CPR/AED Certified
Timeline
Registered Behavior Technician
Reliant ABA Therapy, Inc
05.2023 - Current
Schedule Coordinator
KE System Services, Inc.
06.2021 - 05.2023
Lead Trainer
Chick-Fil-A
03.2019 - 06.2021
Bachelor's in Health And Human Performance -
Abilene Christian University
High School Diploma -
Cypress Springs High School
Similar Profiles
Dezarai LopezDezarai Lopez
Registered Behavior Technician at Polestar ABA TherapyRegistered Behavior Technician at Polestar ABA Therapy
Lydia BurnsLydia Burns
COTA at Reliant Therapy ServicesCOTA at Reliant Therapy Services
Dafne Castillo HuazoDafne Castillo Huazo
Front Desk Medical Receptionist at Reliant Pediatric Therapy ServicesFront Desk Medical Receptionist at Reliant Pediatric Therapy Services