De’Zarius Horne
Foley,AL
Summary
Adept at fostering team efficiency and elevating customer experiences, I leveraged my leadership and workplace safety skills at The Hangout Gulf Shores to significantly enhance service quality. My proactive approach in training and supervising staff, alongside implementing effective stock rotation procedures, resulted in a notable improvement in operational workflow and customer satisfaction.
Overview
2025
2025
years of professional experience
Work History
Lead Barback
The Hangout Gulf Shores
- Supported bartenders in providing exceptional service through timely glassware cleaning and restocking.
- Cultivated loyal clientele through friendly interactions and attentive service, fostering strong relationships with patrons.
- Promoted positive work environment through proactive assistance to colleagues during peak hours.
- Elevated overall guest experience through keen observation of patron preferences, anticipating needs before they arose.
Supervisor
The Spot
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Lead Busser
The Hangout Gulf Shores
- Trained new bussers on restaurant procedures, standards, and safety protocols, fostering a strong team dynamic.
- Enhanced customer satisfaction by efficiently clearing and resetting tables for a smooth dining experience.
- Maintained clean and organized work areas, contributing to a safe and inviting dining environment.
- Handled high-pressure situations gracefully by remaining calm under pressure while addressing customers'' concerns swiftly to maintain the flow of service within the establishment.
Bartender
The Hangout Gulf Shores
10.2018 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Handling of inventory and stocking product
Education
Bachelor Of Science - Exercise Science
University of South Alabama
Mobile, ALSkills
- Workplace safety
- Cleaning procedures
- Stock rotation
- Task delegation
Timeline
Bartender
The Hangout Gulf Shores
10.2018 - Current
Lead Barback
The Hangout Gulf Shores
Supervisor
The Spot
Lead Busser
The Hangout Gulf Shores
Bachelor Of Science - Exercise Science
University of South Alabama
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