Marques Franklin
San Diego,CA
Summary
Logical, Efficient and Orderly. A community oriented, team leader
Overview
11
11
years of professional experience
Work History
Lead Barback
Rosie O'Grady's - San Diego
04.2023 - Current
- Supported bartenders in providing exceptional service through timely glassware cleaning and restocking.
- Promoted positive work environment through proactive assistance to colleagues during peak hours.
- Cultivated loyal clientele through friendly interactions and attentive service, fostering strong relationships with patrons.
- Elevated overall guest experience through keen observation of patron preferences, anticipating needs before they arose.
- Ensured smooth operations by assisting with inventory management and promptly replenishing low stock items.
Accounts Payable Accountant
Garden Communities
06.2021 - 09.2024
- Minimized late payment fees by consistently monitoring due dates and prioritizing payments accordingly.
- Balanced accounts associated with accounts payable process.
- Processed accounts payable through "Yardi" platform.
- Increased accuracy in financial transactions by maintaining a well-organized filing system for all accounts payable documentation.
- Streamlined month-end closing processes, allowing for faster reporting to management on financial results.
- Enhanced vendor relationships through timely and accurate payment processing, fostering a positive rapport between the company and vendors.
Magnolia Home Theater Certified Advisor
Best Buy
08.2018 - 02.2021
- Responsible for utilizing relationship selling to build profitable customer relationships leveraging Best Buys full range of products, services, solutions, and channels
- Worked closely with all other areas within location to ensure the complete needs of the customer are met, either though individual sales skills or utilization of hand to's
- Set up delivery/installation appointments for purchased merchandise through 'POS' software system
- Provided demonstrations and training on Audio and Video products such as Flat screen TVs, A/V receivers, speakers, as well as the interconnects and power management within a complete home theater solution
Asset Protection Associate
Walmart
09.2013 - 06.2018
- Thoroughly, professionally and ethically investigated causes of theft within the business
- Coordinated and supervised employees and ensured 100% compliance to all company policies
- Organized safety programs to emphasize building safety culture in associates resulting in a reduction in worker's compensation claims
- Performed daily/weekly/monthly evaluations of store reports to help identify and mitigate loses
- Conducted weekly shrink training and provided solutions to exceptions with Cashiers, Sales floor Associates, and Department Managers
- Directed and ensured accountability with respect to all corporate inventory shortage initiatives and standards
- Performed scheduled compliance audits resulting in a consistent pass/green rate with ECOLAB, state and city inspections
- Highest amount of internal theft cases in the region
- 2014/2015
- Over 500 external theft cases, recovering over $70k in assets
- Preparing accurate and detailed case reports documenting apprehensions and recoveries, preserving evidence, interacting with law enforcement and testifying in criminal and civil court actions
- Developed strong partnerships with all levels of leadership, Human Resources, local retail community and Selling Associates to obtain support for shortage strategies
Skills
- Asset Protection
- Loss Prevention
- Workplace safety
- Fast-paced environment
- Efficient multitasking
- Flexible schedule
- Facility cleaning
- Accounts payable
- Vendor invoice processing
- Accounts payable software
- Customer service
- Building rapport
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Lead Barback
Rosie O'Grady's - San Diego
04.2023 - Current
Accounts Payable Accountant
Garden Communities
06.2021 - 09.2024
Magnolia Home Theater Certified Advisor
Best Buy
08.2018 - 02.2021
Asset Protection Associate
Walmart
09.2013 - 06.2018
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