Social justice
Dezeree Jennings Albalos
Case Manager
Albuquerque,NM
Summary
Client-focused Social Services Director with background in managing social work programs and highly educated in laws relating to welfare and crisis intervention. Determined employee with Number years of experience leading highly effective and talented teams. Maintains composure, diplomacy and efficiency in all situations.
Empathetic Senior Case Manager with Number years of experience in Type case management. Guides lower-level Job titles in solving client needs effectively, simultaneously engaging personally in case work. Compassionate professional giving back to community through service to others.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
6
6
years of post-secondary education
Work History
Case Management Specialist
Bernalillo County
Albuquerque , NM
10.2021 - Current
- Created well-written, effective care plans appropriately matching needs of clients following standards and guidelines of funders, contractors and governmental regulations.
- Served as case coordinator, assuming responsibility for complex, high-volume assignments and guiding endeavors to successful completion.
- Provided safety planning, crisis intervention and case management to clients.
Case Manager
Therapeutic Living Services
Albuquerque , NM
11.2019 - 10.2021
- Partnered with physicians, social workers, activity therapists, nutritionists and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
- Increased referral rates by providing excellent service and building meaningful relationships with patients and caregivers.
- Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations and procedural costs.
Education
Masters In Public Administration - Public Administration
Grand Canyon University
Phoenix, AZ 06.2017 - 08.2019
Bachelor Of Science - Criminal Justice
National American University - Rapid City
Rapid City, SD 07.2011 - 09.2015
Skills
Onsite facility tours
Written and verbal communication
Interviewing skills
Client needs assessments
Interpersonal Communication
Teamwork and Collaboration
Teambuilding
Organization and Time Management
Interests
Timeline
Case Management Specialist
Bernalillo County
10.2021 - Current
Case Manager
Therapeutic Living Services
11.2019 - 10.2021
Masters In Public Administration - Public Administration
Grand Canyon University
06.2017 - 08.2019
Bachelor Of Science - Criminal Justice
National American University - Rapid City
07.2011 - 09.2015