Dezeree Neibauer
Eau Claire
Summary
I am a Hardworking team player knowledgeable about dining operations and beverage services. Always willing to go above and beyond to serve guests quickly and exceed expectations. Reliable professional with background in food service. Recognized for excelling at multitasking in fast-paced environments to prepare and plate exceptional food. Skillful in cleaning and organizing work areas before, during, and after every shift. I am a fast learner and am always going above and beyond.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Patient Dining Associate
Mayo Clinic
Eau Claire
11.2024 - Current
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Sanitized and kept work areas tidy by cleaning surfaces, equipment, and floors, removing trash
- Acquired new skills to support team and further accommodate customer needs
- Delivered food trays to patients' rooms in all different departments of the hospital.
- Trained new employees
- Maintained order and cleanliness of work areas to conform with health codes.
- Supported serving staff in delivering accurate and well-presented food orders.
- Checked and recorded refrigerator and freezer temperatures to maintain food quality and freshness.
- Assisted with closing duties such as cleaning dishes, sweeping floors, restocking shelves.
Assistant Manager
Dairy Queen Restaurant
Eau Claire
11.2021 - 11.2024
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day
- Made everyone's weekly schedule
- Completed payroll and deposits
- Maintained accurate records of sales transactions using point-of-sale systems.
- Communicated regularly with customers to gain insights into their needs.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Supervised daily operations including scheduling shifts, assigning duties.
- Managed customer service inquiries and complaints in a timely manner.
- Developed a system for tracking inventory and ordering supplies as needed.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Recruited and trained new employees to meet job requirements.
- Monitored employee attendance records, timekeeping, and payroll information.
- Resolved conflicts between team members in an effective manner.
- Delegated work to staff, setting priorities and goals.
Education
Some College (No Degree) - Dental Hygiene
CVTC
Eau Claire, WISkills
- Patient Education
- Customer service
- Team collaboration
- Employee training
- Excellent communication
- Efficient time management
- Multitasking Abilities
- Guest service
- Hygiene standards
- Safety awareness
- Stress tolerance
- Food running
- Interactive communication skills
- Cleaning and sanitizing
- Service Speed
- Teamwork and collaboration
- Ordering procedures
Certification
- CPR
References
References available upon request.
Timeline
Patient Dining Associate
Mayo Clinic
11.2024 - Current
Assistant Manager
Dairy Queen Restaurant
11.2021 - 11.2024
Some College (No Degree) - Dental Hygiene
CVTC