DEZIRAE GANN
Saint Joseph,MO
Summary
Dedicated customer service and manufacturing team-oriented professional prepared to take on leadership responsibilities with focus on driving results and fostering collaboration. Known for reliability, flexibility, and strong organizational skills, ensuring seamless team operations and achievement of goals.
Overview
9
9
years of professional experience
Work History
Overnight Stocker
Walmart
09.2025 - Current
- Stocked shelves efficiently, ensuring product availability and organization.
- Maintained cleanliness and safety standards in storage areas.
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
Production Technician
Ventura Foods
10.2023 - 02.2025
- Processed ingredients according to batch sheets with extreme attention to detail ensuring product integrity and compliance with quality control measures.
- Collaborated cross-functionally within the production team driving improvements in packaging configurations supporting procedural enhancements aligned with company standards.
- Handled coding information and labeling accurately for effective tracking of products contributing to process improvements.
Machine Operator Trainer
Kimberly Clark
05.2021 - 09.2023
- Conducted regular quality checks emphasizing adherence to company standards focusing on accuracy and thoroughness essential for complaint resolution processes.
- Troubleshot machine issues minimizing downtime through effective resolution strategies enhancing operational efficiency across functional teams.
- Managed raw material logistics maintaining smooth manufacturing processes aligning with cross-functional team goals promoting continuous improvement initiatives.
CUSTOMER SERVICE REPRESENTATIVE
Ashley Furniture HomeStore
01.2021 - 05.2021
- Delivered exceptional customer experience by addressing issues efficiently and empathetically emphasizing quality, accuracy, and thoroughness crucial for handling complaints from regulators.
- Responded thoroughly to inquiries about sales and billing; coordinated deliveries effectively ensuring meticulous attention when categorizing records.
- Assisted with store procedures including cash balancing; provided clerical support for administrative tasks enhancing operational efficiency critical for project workstreams.
Assistant Manager
Papa Murphys
08.2017 - 12.2020
- Assisted with planning schedules and delegating tasks to meet coverage and service demands.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Served as a key holder, responsible for nightly drawer counts and bank deposits.
Education
High School Diploma -
Central High School
Saint Joseph, MO05.2019
Skills
- Customer Service
- Quality Control
- Machine Operation
- Problem Solving
- Team Collaboration
- Inventory Management
- Process Improvement
- Leadership
Timeline
Overnight Stocker
Walmart
09.2025 - Current
Production Technician
Ventura Foods
10.2023 - 02.2025
Machine Operator Trainer
Kimberly Clark
05.2021 - 09.2023
CUSTOMER SERVICE REPRESENTATIVE
Ashley Furniture HomeStore
01.2021 - 05.2021
Assistant Manager
Papa Murphys
08.2017 - 12.2020
High School Diploma -
Central High School