DEZIREE DELGADILLO, LMSW
Bronx,NY
Summary
License Master of Social Work with experience supporting individuals and families through case management and person centered advocacy. I take a trauma informed, strengths based approach and regularly use Motivational Interviewing to support clients with goal setting, behavior change, and increasing engagement in services.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Behavioral Health Specialist
Allwel
09.2025 - Current
- Developed individualized service plans with clients, establishing measurable goals and objectives.
- Completed six month service plan reviews and updated goals based on progress and current needs.
- Provided empathic, client centered support and therapeutic engagement around psychosocial stressors.
- Coordinated referrals and resources (medical, mental health, housing, and social services) to reduce barriers.
- Completed timely progress notes and documentation after each session per agency and regulatory standards.
Beauty Advisor
Sephora
09.2023 - Current
- Delivered client centered service by assessing customer needs and recommending personalized products and routines.
- Supported clients from diverse backgrounds while maintaining cultural sensitivity and professionalism.
- De escalated difficult customer situations using calm communication, conflict resolution, and problem solving skills.
- Managed multiple priorities in a fast paced environment while maintaining attention to detail and strong time management.
- Collaborated with team members to support daily operations, meet goals, and ensure high quality client experiences.
Counselor
Success Counseling Services
12.2023 - 05.2024
- Conducted brief and extended individual counseling sessions addressing substance use, emotional regulation, and psychosocial needs.
- Facilitated anger management and substance use groups; created structured lesson plans aligned with treatment goals.
- Managed an approximate caseload of 40 clients, providing consistent support and follow-up.
- Prepared monthly documentation and referral reports for referral sources.
- Linked clients to employment, medical, housing, and mental health resources.
Education
Master of Science - Sociology
SUNY Geneseo
Geneseo, NY08-2022
Bachelor of Arts - Sociology
SUNY Geneseo
Geneseo, NY08-2022
Skills
- Service Planning & Reviews
- Psychosocial Support
- Case Management
- Clinical Documentation
- Resource Coordination
- Client Engagement
- Trauma Informed Care
Certification
- Licensed Master of Social Work (LMSW), New York
Timeline
Behavioral Health Specialist
Allwel
09.2025 - Current
Counselor
Success Counseling Services
12.2023 - 05.2024
Beauty Advisor
Sephora
09.2023 - Current
Master of Science - Sociology
SUNY Geneseo
Bachelor of Arts - Sociology
SUNY Geneseo
ADDITIONAL EXPERIENCE
Community Outreach & Program Coordinator, 8/2020 - 5/2022
HEROES Youth Mentoring Program, Geneseo, NY
- Supported mentors working with grades 9–12 on post secondary planning and goal setting.
- Conducted outreach to underserved, low income, and first generation students across New York State.
- Assisted with group activities and biweekly educational sessions; provided ongoing mentor support.
Horse Packing Course Participant 7/2016-8/2016
National Outdoor Leadership School (NOLS), Jackson, WY
- Completed a 21-day course (16 days wilderness) strengthening leadership, teamwork, decision making, and conflict resolution.