Dezmond Murrell
Ellenwood,GA
Summary
Enthusiastic professional with experience in fast-paced environments. Skilled in training and mentoring new employees, fostering teamwork, and maintaining high operational standards. Committed to achieving team goals and enhancing customer satisfaction.
Overview
1
1
year of professional experience
Work History
Team Member
Dunkin' Donuts
Lithonia, GA
05.2025 - 06.2026
- Prepared and served high-quality beverages in a fast-paced environment.
- Assisted customers with menu selections, enhancing their overall experience.
- Operated point-of-sale system accurately for transactions and order processing.
- Maintained cleanliness and organization of workstations to ensure operational efficiency.
- Collaborated with team members to meet shift goals and improve service speed.
- Trained new employees on operational procedures and customer service standards.
- Assisted with inventory counts and stocking of merchandise.
- Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
- Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
Education
Bachelor of Science - Health And Human Performance/Exercise Science
Albany State University
Albany, GA05.2029
Skills
- Customer service
- Cleaning
- Following instructions
- Attention to detail
- Team collaboration
- Clear communication
- Adherence to procedures
- Sanitation practices
- Mentorship training
- Physical stamina
- Goal achievement
- Team development
- Analytical thinking
- Positive attitude
- Heavy lifting
Timeline
Team Member
Dunkin' Donuts
05.2025 - 06.2026
Bachelor of Science - Health And Human Performance/Exercise Science
Albany State University