Dezzy McFarland
Indianapolis,IN
Summary
Dynamic and results-driven professional with a proven track record at McDonald’s, excelling in customer service and team leadership. Skilled in campaign management and audience engagement, I effectively foster collaboration and drive sales through creative strategies. Known for adaptability and reliability, I consistently enhance customer satisfaction and operational efficiency.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Social Media Influencer
Facebook
Evansville, Indiana
07.2020 - Current
- Processed customer transactions efficiently using POS systems.
- Assisted customers with product inquiries and selections.
- Maintained cleanliness and organization of checkout area.
- Handled cash management, including balancing registers at end of shifts.
- Collaborated with team members to ensure smooth store operations.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
Cashier
Family Dollar
Indianapolis, IN
12.2025 - 02.2026
- Processed customer transactions efficiently using POS systems.
- Assisted customers with product inquiries and selections.
- Maintained cleanliness and organization of checkout area.
- Handled cash management, including balancing registers at end of shifts.
- Collaborated with team members to ensure smooth store operations.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
Professional Mover
HMH
Lawrence, IN
08.2025 - 12.2025
- Operated moving equipment safely and efficiently during residential and commercial relocations.
- Assisted team members in packing, loading, and unloading items to ensure secure transport.
- Maintained organization of inventory and ensured accurate tracking of moved items.
- Followed safety protocols to minimize risks and prevent damage during moving processes.
- Adapted to changing schedules and customer needs, providing excellent service throughout moves.
- Collaborated with team members to optimize workflow and improve overall efficiency on job sites.
- Negotiated challenging obstacles like narrow hallways or staircases with large furniture pieces while minimizing property damage risks.
- Developed strong rapport with customers, addressing any concerns or special requests to ensure a smooth moving experience.
- Maintained a high level of safety for both clients'' possessions and team members through proper lifting techniques and equipment usage.
Warehouse Picker
Amazon
Evansville, Indiana
04.2024 - 10.2024
- Selected and picked inventory items accurately for timely shipping to customers.
- Operated handheld scanners to track products and ensure order accuracy.
- Collaborated with team members to meet daily picking targets consistently.
- Collaborated with team members to achieve daily pick and pack goals.
- Maintained high customer satisfaction with accurately picked orders that met or exceeded expectations.
Housekeeper
Marriott
Evansville, Indiana
08.2023 - 04.2024
- Maintained cleanliness and organization in guest rooms and common areas.
- Operated cleaning equipment and utilized eco-friendly products effectively.
- Ensured compliance with health and safety standards during cleaning processes.
- Assisted in inventory management of cleaning supplies and equipment.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
Cashier Team Lead
McDonald’s
Evansville, Indiana
01.2018 - 11.2021
- Supervised daily operations of cash register and point-of-sale systems.
- Trained and mentored new team members on customer service standards.
- Managed cash handling procedures to ensure accuracy and security.
- Addressed customer inquiries and resolved issues promptly and professionally.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
Education
High School Diploma -
William Henry Harrison High School
Evansville, IN05.2017
Skills
- Social media posting
- Campaign management
- Content strategies
- Google analytics
- Audience engagement
- Sales and marketing
- Problem-solving
- Customer relations
- Teamwork
- Teamwork and collaboration
- Customer service
- Team player
- Multitasking
- Reliability
- Excellent communication
- Organizational skills
- Team leadership
- Creative thinking
- Effective communication
- Adaptability and flexibility
- Verbal and written communication
Certification
BLS and CPR 2024
Timeline
Cashier
Family Dollar
12.2025 - 02.2026
Professional Mover
HMH
08.2025 - 12.2025
Warehouse Picker
Amazon
04.2024 - 10.2024
Housekeeper
Marriott
08.2023 - 04.2024
Social Media Influencer
Facebook
07.2020 - Current
Cashier Team Lead
McDonald’s
01.2018 - 11.2021
High School Diploma -
William Henry Harrison High School