Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Iuliia Gyamfi

Brooklyn,NY

Summary

Dedicated professional with proven expertise in customer service and housekeeping, honed at Popeyes and Airways LLC. Excelled in maintaining high cleanliness standards and enhancing customer experiences. Demonstrated ability to manage transactions with exceptional accuracy and resolve customer concerns effectively, showcasing strong organizational and interpersonal skills. Knowledgeable about maintaining organized inventories and handling custodial requirements of commercial building bathrooms, workspaces and customer areas. Experienced team player with strong service record, good organizational skills and productive approach to handling simultaneous tasks. Focused on always producing high-quality and professional results.

Overview

3
3
years of professional experience

Work History

Cleaner

Airways LLC
Queens, NY
11.2023 - Current
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
  • Demonstrated an outstanding commitment to safety protocols by consistently wearing protective gear during cleaning tasks that involved hazardous materials or situations.

Cashier

Popeyes
Brooklyn, NY
05.2021 - 10.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Answered questions about store policies and addressed customer concerns.

Education

Civil Laws

Belgorod States University
Russia Federation
06.2012

Skills

  • Cleaning and sanitizing
  • Sweeping and Mopping
  • Housekeeping
  • Customer Service

Languages

Russian
Native or Bilingual
English
Native or Bilingual

Timeline

Cleaner

Airways LLC
11.2023 - Current

Cashier

Popeyes
05.2021 - 10.2021

Civil Laws

Belgorod States University
Iuliia Gyamfi