Summary
Overview
Work History
Education
Skills
Timeline
Generic

Silvia Coles

Indianapolis,IN

Summary

A Licensed Phlebotomist with four years of experience performing various blood drawing procedures. Adept at calming nervous patients, drawing blood samples safely, and managing lab specimens.

A Patient Care Assistant with three years of experience, specializing in patient-centered care, continuous improvement, and ADLs. A strong history of delivering quality healthcare services to patients and collaborating with nursing teams to enhance clinical operations.

Overview

7
7
years of professional experience

Work History

Phlebotomist

Riverview
10.2022 - Current
  • Maintained a clean and inviting office environment and performed sanitization between patient appointments
  • Notified doctors of test results and prioritized samples with clinically significant findings according to urgency
  • Carried out venipuncture blood draws under significant time pressure and provided demonstrations and mentoring in the correct technique for four new hires in 2015
  • Transported supplies to community health screening events and assisted with setting up and taking down phlebotomy stations
  • Prepared blood samples for processing according to clinic guidelines
  • Measured and recorded key patient data, including BMI, blood pressure, and body fat percentage
  • Assisted in training and onboarding new phlebotomists.
  • Monitored supply levels and placed orders for laboratory supplies.
  • Provided guidance and support to laboratory personnel.
  • Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.

Phlebotomist

Health Lab
11.2019 - 09.2022
  • Follow age-specific guidelines for phlebotomy procedures, ensure compliance with MMCI safety policies, and organize laboratory specimens
  • Collected blood samples, labeled vials, and prepared specimens for transportation
  • Identified best method for drawing blood, selected gauge needles, prepared veins, and drew blood from patients through venipuncture and micro-collection
  • Maintained records of patient names and reported diagnostic findings to physicians and other practitioners
  • Sanitized and organized phlebotomy station in compliance with OSHA guidelines
  • Inspect testing equipment and perform routine maintenance and troubleshooting, referring to the technical team when necessary
  • Performed finger prick and vein blood tests in compliance with infection control protocols

Phlebotomist

Pathgroup
02.2019 - 10.2019
  • Collected blood samples in accordance with laboratory protocols and regulations.
  • Followed established safety protocols and standards to minimize risk of infection and injury.
  • Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
  • Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
  • Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
  • Verified proper storage and transportation of specimens to laboratories.

Phlebotomist

CSL Plasma
09.2018 - 01.2019
  • Centrifuged blood samples as outlined in clinical protocols.
  • Organized daily work based on collection priority.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Conducted venipuncture and other CT procedures.
  • Used personal protective equipment correctly to protect coworkers and patients.
  • Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.

Medical Receptionist

Alivio medical center
07.2017 - 08.2018
  • Field phone inquiries for new and existing patients, manage appointment scheduling, conduct new patient orientations, and manage electronic medical records
  • Communicate with empathy and compassion while interfacing with patients suffering from debilitating and life-threatening health conditions
  • Manage patient intake and discharge documentation, oversee billing and insurance verification, communicate with insurance companies, and create payment plans with patients to reduce past due accounts by 20%
  • Maintain patient records, performing regular reviews to ensure utmost accuracy
  • Ordered required diagnostic tests and communicated the results to patients
  • Maintained office books, including payments, receipts and payroll

Education

Phlebotomy certificate - Phlebotomy

Phlebotomy USA
Indianpolis
08-2019

Diploma -

Franklin central
Indianpolis
05-2017

Skills

  • Bilingual
  • Multitask
  • Problem solving
  • Team Player
  • Communication
  • Patient care

Timeline

Phlebotomist

Riverview
10.2022 - Current

Phlebotomist

Health Lab
11.2019 - 09.2022

Phlebotomist

Pathgroup
02.2019 - 10.2019

Phlebotomist

CSL Plasma
09.2018 - 01.2019

Medical Receptionist

Alivio medical center
07.2017 - 08.2018

Phlebotomy certificate - Phlebotomy

Phlebotomy USA

Diploma -

Franklin central

Similar Profiles

CREATE PROFILE
Silvia Coles