Claudia Maya
Quest Diagnostics
Spring,TX
16
years of professional experience
Compassionate, caring, and dedicated professional with over 15 years of experience in customer care and healthcare. Looking to use my last employment history to expand my current skills and contribute to a company that will encourage me to continue learning while doing what I enjoy. I am a great team player, reliable, and dedicated to whatever task have been handed to me.
Work History
Phlebotomist
9 Years 1 Month- Delivered exceptional customer service while addressing customers concerns and ensuring comfort during procedures.
- Verify patient identification, data entry of lab orders, maintain documentation, manage inventory, and assist with insurance verification.
- Collaborate with healthcare providers to ensure quality customer care and efficient workflow.
- Perform accurate venipuncture and specimen collection.
Medical Assistant
5 Years 2 Months- Delivered compassionate customer care and excellent customer service.
- Assisted with EKGs, labs, patient histories, insurance verification, and EMR.
- Supported efficient office operations through teamwork and organization.
- Recruited and screened customers for research study eligibility.
Medical Assistant/Receptionist
2 Years 1 Month- First point of contact for customers, scheduled appointments, verified insurance, collected vitals, assisted with labs, and vaccinations.
- Scheduled appointments and coordinated daily customer flow.
- Answered multi-line phones and responded to patient questions and concerns, with professionalism.
- Clerical work
Education
Medical Assistant Certificate
High School Diploma
Skills
Data Entry
Microsoft 365
Bilingual
Exceptional Customer Service
Data entry
Bilingual
Microsoft 365
Detail oriented
Timeline
Phlebotomist
Quest Diagnostics
07.2017 - CurrentRead More
Medical Assistant
PCP for Life
04.2012 - 06.2017Read More
Medical Assistant/Receptionist
Clark Medical Group
03.2010 - 04.2012Read More
Texas School of Business
Medical Assistant Certificate
Read More
Sam Houston High School
High School Diploma
Read More