DD S
Marysville,OH
Summary
- Detail-oriented Business Analyst with 8+ years of experience conducting analysis and research to come up with solutions to common business problems. Polished in formulating business improvement strategies and overseeing new technology and system implementation. Commercially-aware professional with in-depth knowledge of computing systems and project management techniques.
- Business Analyst with IT experience in various domains like Banking, Insurance, Finance.
- Experience working in Agile Methodology as Business Analyst and Quality Analyst and played an important role starting from Requirement Analysis, Test Design, Development and Testing.
- Expertise in Software Life Cycle Methodologies such as Agile-Scrum, Kanban, Waterfall.
- Mapped Stakeholder Requirement to Epics, User Stories and Test Cases.
- Created Product Backlog and prioritized user stories.
- Highly proficient in Object-Oriented modeling using various UML diagrams such as Use case diagrams, Sequence diagram, and Activity diagrams.
- Written and executed SQL query in order to validate database, dataflow, UI parameters and ETL load processes.
- Experience of working closely with Business and other stake holders on functional requirements and data validations.
- Knowledge of Defect Management process utilizing Defect Tracking tools like JIRA, Azure DevOps board.
- Performed Source to Target Data Mapping, Data Profiling and Data Cleansing.
- Experience in analyzing Requirements, designing, developing, and executing Test Strategies, Test Plans and Test cases, logging the defects, and generating the test reports using both Manual and Automated testing techniques.
- Strong knowledge of the SDLC, Testing Process and testing life cycle methodologies like Agile/Scrum and Waterfall methodologies.
- Experienced in open-source Automation tools as Selenium Web Driver, Selenium Grid, and TestNG.
- Experience in Categorization, Prioritization, and Tracked defects based on the severity and Priority; And coordinated with multiple development teams until all defects are fixed and retested.
- Quick learning abilities with the flexibility to learn and use new tools and technologies, to balance multiple short-term and long-term projects and to effectively communicate with the team members.
- Highly motivated team player with excellent communication, presentation, and interpersonal skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sr. Business Analyst
Jack Henry & Associates
Columbus, OH
04.2023 - Current
- Jack Henry & Associates, Inc
- (Jack Henry) is a prominent technology and software services provider for the financial industry, offering a diverse range of solutions tailored to meet the needs of banks, credit unions, and other financial institutions
- Agile Scrum with 2-week sprints, optimizing project planning and delivery
- Collaborated closely with Product Owners to prioritize UI enhancement features based on business value and impact, contributing to the successful delivery of high-priority user stories
- Conducted preplanning meetings and thorough walkthroughs with stakeholders to elicit requirements and gather critical insights
- Created user story in Gherkin format for a comprehensive UI update
- In sprint planning meetings conducted detailed walkthroughs of PBIs, ensuring a clear understanding of requirements, user stories, and acceptance criteria among team members
- Created interactive mockups from requirements, providing clear visualizations for stakeholders and developers
- Collaborated closely with development teams to define project requirements and clarify technical aspects during the planning phase
- Conducted requirement walk-through sessions with team
- Assisted the Quality Assurance team in test case creation and validation, ensuring that the updated UI meet the specified requirements and adhered to the highest quality standards
- Facilitated regular retrospectives with the development team to review project successes, challenges, and areas for improvement
- Actively participating in backlog grooming sessions, and assisting the team in defining sprint goals.
Database Business Analyst
Huntington National Bank
Columbus, OH
09.2021 - 03.2023
- Data mapping for fraud protection is a crucial process in the banking industry to detect and prevent fraudulent activities, scams, and other financial crimes
- It involves creating a systematic representation of data sources, data flows, and data transformations in the context of fraud detection
- By mapping out this data, banks like Huntington can better understand the patterns and relationships between various data points, enabling them to identify suspicious activities and take necessary actions to protect their customers and assets
- Developed and maintained comprehensive documentation for data mapping processes, ensuring easy access and understanding for team members
- Contributed in framing session to create user stories & features
- Prioritized product backlog for efficient development
- Conducted Data Mapping walk-through sessions to aid developers and testers, promoting seamless data flow understanding and collaboration
- Collaborated with Product Owner and cross-functional team to address MRM (Model Risk Management) findings in banking
- Actively involved in Agile Kanban board implementation, ensuring efficient task management and smooth workflow as a Business Analyst
- Executed SQL for data mapping, analyzing database flow from source to target database, ensuring seamless data migration and enhancing overall data integrity
- Proficient in writing Gherkin user stories to communicate requirements and acceptance criteria effectively in Agile environments
- Acted as a bridge between business stakeholders and the development team, ensuring clear communication and understanding of project needs
- Identified High-risk customers through data analysis and generated comprehensive reports to facilitate appropriate risk management actions
- Successfully conducted replenishment sessions to review and prioritize items in the product backlog
- Facilitated refinement sessions with stakeholders and the development team to elaborate on user stories, address queries, and define acceptance criteria.
Sr. Business analyst/Technical Product Owner
Assurant Insurance Inc.
Work From Home (Columbus), Ohio
07.2019 - 09.2021
- Assurant designs insurance, protection products, and support services that help businesses provide premium customer experiences and inspire deeper customer loyalty
- Our teams combine digital intelligence and expert human insight to deliver the support and protection people need to take full advantage of the connected world
- Functioned as the single point of contact between client and the implementation team
- Gathered Stakeholder requirements from Business sponsors and other stakeholders
- Worked with UI/UX team to come up with wireframes and prototypes
- Authored User stories in Gherkin syntax and Evergreen documents in confluence
- Conducted impact analysis and coordinated with underlying teams who are impacted with the change
- Reviewed user stories with the Dev and QA to ensure complete understanding about the ask and address any technical gaps
- Conducted grooming and refinement sessions and capture efforts/story points
- Managed onsite/offshore teams’ handshakes
- Continuously worked with Business partners in order to remove blockers, gaps, etc for the Dev and QA teams
- Provide periodic reports to Management.
Sr. Business Analyst
PNC Financial services
Columbus, OH
12.2017 - 06.2019
- The PNC Financial Services Group, Inc
- Is an American bank holding company and financial services corporation based in Pittsburgh, Pennsylvania
- My Role is to closely work with Product owner, understand the requirement and share the requirement with development Team by writing user Stories
- Worked in Agile methodology with 2-week sprints
- PNC is developing an internal tool “Change at PNC” by removing the traditional process of raising the tickets for any changes in the product
- Worked closely with product owners to understand the business requirement and prioritize the requirements
- Developed user stories based on the business requirement for UI/UX developers to design the wireframes
- Conducted sessions with UI/UX developers, product owners and implemented changes if there are any before refining the stories for development
- Developed user stories for the developers and conducted refinement sessions with developers so that they can understand the requirement clearly
- Gathered the Data requirements if there are any and discussed with team in refinement sessions.
Education
Bachelor in Computer SCIENCE -
Wright State University
Associates in Information Technology -
Maharashtra State Board of Education
Skills
- Software Development Lifecycle
- Agile Methodology
- Process Development
- User Acceptance Testing
- Process Mapping
- Requirements Gathering
- Data Mapping
- Microsoft Office Suite
- HTML and CSS
- CRM Systems
Certification
- Cyber SECURITY CERTIFICATES (2020)
- Salesforce ADMIN CERTIFICATES (2021)
- Salesforce DEVELOPER CERTIFICATES (2021)
- Selenium web driver certificate (2022)
- Business analyst training (2023)
Technical Competencies
Windows, Linux, MS SQL server, oracle, java, python, html, CSS, UML, Object Modeling, ERD, Data Flow Diagrams, JIRA, azure dev Board, SharePoint, OneNote, MS Office, Visio, Excel, Access, TEST PLAN, TEST SCENARIO, TEST CASES, TEST SCRIPTS, MANUAL TESTING, AUTOMATION TESTING, SELENIUM, SOAP UI
Timeline
Sr. Business Analyst
Jack Henry & Associates
04.2023 - Current
Database Business Analyst
Huntington National Bank
09.2021 - 03.2023
Sr. Business analyst/Technical Product Owner
Assurant Insurance Inc.
07.2019 - 09.2021
Sr. Business Analyst
PNC Financial services
12.2017 - 06.2019
Bachelor in Computer SCIENCE -
Wright State University
Associates in Information Technology -
Maharashtra State Board of Education