DHANIEL PATRICIA ILAW
Little Neck,NY
Summary
Dynamic service crew member at Jollibee Foods with a strong work ethic and exceptional customer service skills. Proven ability to enhance customer satisfaction through efficient order processing and effective complaint resolution. Skilled in cash handling and point-of-sale transactions, consistently maintaining a clean and organized work environment.
Overview
1
1
year of professional experience
Work History
Service Crew Member
Jollibee Foods Corp.
06.2024 - Current
- Provided excellent customer service in fast-paced environment.
- Assisted with food preparation and presentation to ensure quality standards.
- Maintained cleanliness of dining area and kitchen to adhere to health regulations.
- Operated point-of-sale system efficiently for accurate order processing.
- Collaborated with team members to meet peak service demands effectively.
- Enhanced customer satisfaction by providing efficient and friendly service.
- Prepared food items accurately and quickly, adhering to strict food safety guidelines.
- Maintained a clean and organized work environment for improved customer experiences.
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
- Kept customers and crew areas organized.
- Kept all prep areas clean by sweeping, mopping, and washing down counters.
- Resolved customer complaints promptly and professionally, maintaining a focus on overall satisfaction.
- Became familiar with products to answer questions and make suggestions.
Education
High School Diploma -
BENJAMIN CARDOZO HIGH SCHOOL
Queens, NYSkills
- Customer service
- Cleaning and sanitizing
- Verbal and written communication
- Strong work ethic
- Cash handling
- Point-of-sale transactions
Timeline
Service Crew Member
Jollibee Foods Corp.
06.2024 - Current
High School Diploma -
BENJAMIN CARDOZO HIGH SCHOOL