Results-oriented Logistics & Supply Chain Coordinator with over 8 years of experience in order management, shipment scheduling, and transportation coordination. Skilled in managing both inbound and outbound logistics using ERP and TMS systems, while ensuring cost efficiency, compliance, and timely delivery. Proven track record in resolving logistics issues, maintaining KPI performance, and implementing process improvements to enhance productivity and client satisfaction. Adept at collaborating with internal teams, suppliers, and customers to maintain seamless supply chain operations.
Overview
7
7
years of professional experience
Work History
Import and Export Specialist - (Contract)
DSM Nutritional Products
06.2025 - Current
Managed all aspects of export shipment documentation for Animal Nutrition Health products and coordinated directly with customers.
Established a new export operations warehouse and developed Standard Operating Procedures (SOPs) to improve efficiency.
Coordinated export carrier transportation, ensuring timely and cost-effective delivery.
Advised senior management on key developments in global trade policies and regulations with potential impact on business performance.
Warehouse Controller - Inbound and Outbound
Worldwide Freight Services
11.2024 - 05.2025
Coordinated daily inbound and outbound air freight & LTL shipments, ensuring timely receipt and dispatch of cargo in compliance with airline and company regulations.
Perform barcode scanning and efficiently, plan inbound and outbound shipments.
Collaborated with team members to meet daily productivity goals and ensure timely order fulfillment.
Responsible for Maintain and Handle general warehouse operations efficiently.
Break down cargo and prepare shipments for outbound flights or trucks.
Logistics Specialist
Atlas Axillia Co (Pvt) Ltd - Hemas Group PLC.
09.2023 - 04.2024
Managed outbound shipments including coordination with freight forwarders, customs brokers, and warehouse teams to ensure timely clearance and delivery.
Tracked daily inventory and shipment activity across multiple warehouse locations using SAP and WMS platforms, ensuring accuracy and timely resolution of discrepancies.
Ensured all shipment data was entered accurately into internal and customer-facing systems, supporting real-time visibility and performance reporting.
Prepared and processed Proforma invoices, Commercial Invoices, Packing Lists, and Certificates of Origin and country-specific trade regulations.
Managed inventory inbound and outbound operations within warehouses using SAP.
Worked closely with third-party logistics providers (3PLs), customs brokers, and inspection agencies to ensure regulatory compliance and seamless shipment flow.
Assisted with audits, maintaining detailed shipping records for trade compliance and financial reporting.
Utilized SAP and Excel (V-lookups, Pivot Tables) to generate real-time data insights and improve inventory forecasting.
Senior Logistics Coordinator
Textrip Pvt Ltd
10.2018 - 09.2023
Coordinated international inbound / outbound shipments across North America, Canada, Europe, and Asia, including customs & Shipping documentation, invoicing, and transportation booking.
Track shipments in real-time by monitoring systems to provide accurate updates on their location and status, and resolve issues such as delays, damaged goods, or misrouted shipments.
Developed and maintained Excel dashboards to analyze key logistics KPIs, supporting strategic decisions and enhancing customer visibility.
Coordinated with carriers for pickup, delivery tracking, and spot rate negotiations, reducing transportation costs by 15%.
Investigated operational issues related to material flow, delays, or excess inventory, and proposed solutions that minimized downtime.
Participated in customer QBRs by preparing and presenting data summaries and root cause analysis reports.
Regularly handled exception orders, returns, and re-routings, improving customer satisfaction through proactive communication.
Monitored warehouse inventory levels, cycle counts, and reconciled variances, contributing to 98%+ inventory accuracy.
Trained new team members on logistics software systems and standard operating procedures.
Communicated with third-party logistics providers and carriers to track shipments and resolve discrepancies.
Created shipment tracking reports using ERP and provided regular updates to stakeholders regarding inventory movement and expected delivery timelines.
Ensured compliance with ISO, GMP, and export documentation standards, reducing shipment discrepancies by 18%.
Served as a key point of contact for global affiliates and cross-functional partners (Production, Quality, Shipping, Planning) to align order requirements and resolve shipment issues.
Contributed to achieving KPIs and organizational objectives through efficient logistics strategies.
Education
Associate Degree - Business
University of Kelaniya
02-2021
Skills
International Import/Export Operations
Inventory Management & Control
ERP Systems (SAP)
Order Management & Fulfillment
Advanced Excel (V-lookups, Pivot Tables, Macros) Word, PowerPoint, Outlook