Dharma Paradis
Londonderry,NH
Summary
Flexible Cook comfortable working in fast-paced environments in team setting. Background in maintaining kitchen sanitation, preparing basic components of dishes and working within team of cooks. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Looking to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Line Cook
Suppa's Pizza
02.2023 - Current
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
General Manager
Suppa's Pizza
01.2022 - 12.2022
- Developed and implemented strategies to increase sales and profitability.
- Maximized efficiency by coaching and mentoring personnel on industry practices, company procedures, and technology systems.
- Interacted well with customers to build connections and nurture relationships.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Assisted in recruiting, hiring and training of team members.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Shift Lead
Checkmate Pizza
08.2020 - 11.2021
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Trained and mentored new employees to maximize team performance.
- Responded to and resolved customer questions and concerns.
- Completed cash and credit card transactions accurately using POS software.
- Resolved conflicts between employees to maintain positive and productive work environments.
Server
Tortilla Flats Mexican Restaurant
02.2019 - 09.2019
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Education
Associate of Science - Criminal Justice
Nashua Community College
Nashua, NH05.2021
Skills
- Server Communication
- Kitchen Operations
- Food Rotation
- Food Presentation
- Portioning
- Problem-Solving
- Customer Service
- Highly Motivated
- Reliable and Trustworthy
- Team Coordination
- Time Management
Timeline
Line Cook
Suppa's Pizza
02.2023 - Current
General Manager
Suppa's Pizza
01.2022 - 12.2022
Shift Lead
Checkmate Pizza
08.2020 - 11.2021
Server
Tortilla Flats Mexican Restaurant
02.2019 - 09.2019
Associate of Science - Criminal Justice
Nashua Community College
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