Dharnel Kouessi
U.S. Army Active Duty
Jersey City
4
years of professional experience
U.S. Army veteran and Network Communications Systems Specialist with 4 years of experience supporting mission-critical operations, technical systems, equipment accountability, security procedures, and team-based operations in demanding environments. Proven ability to troubleshoot complex problems, manage resources, maintain accurate documentation, follow strict policies and procedures, and adapt quickly to changing priorities. Experienced working with sensitive information, high-value equipment, and cross-functional teams. Currently pursuing a bachelor's degree in Supply Chain Management with an interest in building a long-term career in technology, operations, supply chain, logistics, or business.
Work History
Network Communications Systems Specialist
4 Years 4 Months- Support mission-critical communications and technology operations in high-pressure environments while maintaining reliability, security, and operational readiness.
- Troubleshoot complex technical and operational issues, using systematic problem-solving and root-cause analysis to identify solutions and minimize disruptions.
- Maintain and support network infrastructure, including Cisco switches, routers, virtualization systems, and communications equipment.
- Maintain accountability for more than $2 million in communications and networking equipment, ensuring accurate inventory records, proper equipment management, and operational readiness.
- Follow strict security, access-control, and organizational procedures when working with sensitive systems, equipment, and information.
- Document technical procedures, troubleshooting activities, quality-assurance results, and system performance to support accountability and consistent operations.
- Collaborate with team members and leadership to prioritize work, resolve issues, complete projects, and meet operational requirements.
- Install, maintain, repair, and troubleshoot communications equipment and infrastructure while following established safety and quality standards.
- Conduct preventive maintenance and inspections to identify potential problems before they affect operational performance.
- Adapt quickly to new technologies, procedures, assignments, and changing operational requirements while maintaining a high level of performance.
- Communicate technical information and solutions clearly to team members to support knowledge sharing and effective problem resolution.
- Manage multiple priorities in demanding environments while maintaining attention to detail, professionalism, and accountability.
- Work effectively as part of diverse teams and maintain a strong commitment to reliability, teamwork, and mission success.
Education
GED
No Degree - Sustainable Chain Value
Skills
Technical Troubleshooting & Problem Solving
Operations & Process Improvement
Supply Chain & Resource Management
Equipment & Inventory Accountability
Documentation & Recordkeeping
Security & Compliance
Team Collaboration
Leadership & Communication
Quality Assurance
Root Cause Analysis
Time Management & Prioritization
Adaptability & Continuous Learning
Network & Systems Support
Risk Awareness
Mission-Critical Operations
Timeline
Network Communications Systems Specialist
U.S. Army Active Duty
06.2022 - CurrentRead More
Joliet West High School
GED
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University of Maryland Global Campus
No Degree from Sustainable Chain Value
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