Nicole Harty
Spring Lake,NJ
Summary
Personable and analytical, bringing proactive approach to technology solutions. Knowledge in networking and system integration, with skills in troubleshooting and software configuration. Committed to optimizing system performance and ensuring seamless operations. Successful at completing new installations, updates and configuration of network components. Experienced in setting up devices, troubleshooting issues and optimizing settings. Knowledgeable about maintaining current software and hardware to meet user needs.
Overview
5
5
years of professional experience
Work History
Network Communications Systems Specialist
US Army
10.2023 - Current
- Developed comprehensive documentation outlining system architecture, functionality, and troubleshooting procedures.
- Designed and implemented preventive maintenance procedures, reducing support requests.
- Installed, configured, tested and maintained operating systems, application software, and system management tools.
Information Technology Support Specialist
US Army
05.2020 - Current
- Support plans, supervises, coordinates, and provides technical assistance for the installation, operating ion, and system analyst functions
- Preform maintenance and management of multi-user information processing systems
- Maintains accountability and serviceability of automation equipment
- Responsible for management of active directory and user accounts on SIPR and NIPR exchange services
- Enforces Army network security and information assurance policies
- Diagnosed and executed resolution for network and server issues.
Multi-Channel Systems Operator-Maintainer
US Army
05.2020 - Current
- Supervised operations and assists team members in the installation and operation of multichannel High Capacity Line of Site (HCLOS) systems, tropospheric scatter communications systems, Satellite Communications (SATCOM) Transportable Terminals (STT) (TDMA/NCW only), Secure Mobile Anti-Jam Reliable Tactical Terminals (SMART-T) and Tactical Relay Towers (TRT)
- Supervises, performs, and assists team members in the performance of field and unit-level maintenance on assigned communications equipment; requests logistical support; prepares input for statistical and other operational reports
Education
CompTIA - SEC
Security University
02.2023
Advanced Individual Training Course - Emphasis on Satellite Communication
Fort Gorgon, GA11.2020
Skills
- Security Clearance: Secret
- CompTIA SEC
- Knowledge of COMSEC
- Knowledge of SQL
- Knowledge of Excel
- Troubleshooting
- Critical Thinking
- Adaptable & Problem Solver
- Creative Thinking
- Training and mentoring
- Technical troubleshooting
- Client support
- Application support
- Network administration
- Hardware troubleshooting
- Problem-solving
- Attention to detail
- Hardware and software repair
- Wireless networking
Timeline
Network Communications Systems Specialist
US Army
10.2023 - Current
Information Technology Support Specialist
US Army
05.2020 - Current
Multi-Channel Systems Operator-Maintainer
US Army
05.2020 - Current
CompTIA - SEC
Security University
Advanced Individual Training Course - Emphasis on Satellite Communication
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