Dheeraj Arjula
Wichita,KS
Summary
Resourceful Postal Assistant with a proven track record of completing tasks efficiently and maintaining high productivity levels. Skilled in mail sorting, customer service, and data entry, ensuring smooth postal operations. Excel at time management, problem-solving, and communication, leveraging these soft skills to enhance workplace efficiency and support team objectives.
Overview
1
1
year of professional experience
Work History
Postal Assistant
DHL Express
10.2022 - 09.2023
- Sorted and processed mail, packages, and documents for accurate and timely distribution to designated locations.
- Assisted customers by explaining mailing procedures, shipping options, and package tracking methods to ensure a smooth experience.
- Coordinated with team members to plan and execute delivery routes, ensuring on-time performance and adherence to schedules.
- Maintained detailed and accurate records of shipments, including tracking updates, delivery confirmations, and customer interactions.
- Identified and resolved delivery challenges, such as undeliverable addresses, or package discrepancies, to maintain service reliability.
- Followed safety protocols for the handling and transport of sensitive, hazardous, or high-value parcels in compliance with postal regulations.
- Managed multiple priorities effectively, including sorting, loading, and delivering items within strict timeframes.
- Provided exceptional customer service by addressing inquiries, resolving complaints, and ensuring overall satisfaction throughout the delivery process.
- Operated vehicles and equipment safely and efficiently to transport and deliver mail and packages in urban and rural areas.
- Maintained workplace cleanliness and organization to support efficient mailroom operations, and enhance team productivity.
Front-End Web Developer
IBM CSRBox
05.2023 - 08.2023
- During my internship period as a front-end developer, we developed and maintained website content, ensuring the accuracy of information, functionality, and quality.
- Streamlined the development process through efficient use of version control systems like Git.
- Maintained an organized file structure while working on projects, making it easier for team members to locate and edit code as needed.
Education
Master of Science - Computer Science
Wichita State University
Wichita, KS05-2026
Bachelor's - Computer Science
MLR Institute of Technology
Hyderabad, India05-2024
Skills
- Mail sorting
- Delivery scheduling
- Package handling
- Reporting and feeding
- Team collaboration
- Salesmanship
- Problem-solving skills
- Weight calculations
- Python, C, and Java languages
- SQL
- HTML, CSS, JavaScript
Objective
Seeking a part time job
Timeline
Front-End Web Developer
IBM CSRBox
05.2023 - 08.2023
Postal Assistant
DHL Express
10.2022 - 09.2023
Master of Science - Computer Science
Wichita State University
Bachelor's - Computer Science
MLR Institute of Technology
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