Dheeraj Dutt Dubey
Senior Technical Program Manager
Monmouth Junction,NJ
Summary
Creative Senior Technical Program Manager committed to excellence with nearly 18 years of enriched IT experience in Online Advertising, Healthcare , Media & Entertainment and Travel Industries .Proven success building and motivating program teams to meet project goals. Demonstrated leadership in systems implementation, program execution and process improvement engagements and cost reductions. Offering analytical problem-solving and strong critical thinking skills.
Overview
18
18
years of professional experience
4
4
years of post-secondary education
4
4
Certifications
Work History
Senior Technical Program Manager
Amazon Inc | Amazon Advertising
, NY
12.2020 - Current
- Develop and execute feature planning and prioritization of scalable projects across Amazon Ads (Supply, Demand and Ad Serving).
- Work with engineering, product, and leadership teams to plan and execute technical programs, product launches, operational activities, and process improvements.
- Responsible for the end-to-end project management functions of large programs including planning, risk and issue management, trade-offs and execution.
- Responsible for Creation, maintenance and dissemination of project information to stakeholders.
- Effectively cooperate with customers, technical staff and leaders, business leaders and executives in different geographical locations to define and deliver complex features.
- Working on various initiatives related to Availability, Hardware and Compliance within the Advertising Organization.
- Develop and execute internal operational processes at scale.
- Worked with Leadership and Engineering teams to perform Prime Day Run day and Q4 Scaling & Contingency planning.
- Ability to make sense of ambiguity, define and plan programs in a fast paced and highly-technical organization, and secure buy in from internal and external stakeholders.
- Identify and communicate risks and blockers.
- Actively work to resolve these and drive successful deliveries.
- Ensure wide visibility through effective status reporting.
- Prepare and lead successful program milestone reviews.
Senior Delivery Manager
EPAM Systems |Broadridge Financials Solutions
Newark, NJ
02.2020 - 12.2020
- Managing the development of global post trade management product which is a unique product of BR across multiple asset classes, market, currencies and business entities.
- Responsible for overall system development life cycle.
- Communication with Senior Management and customers regarding the status of the initiatives.
- Creation of risk management plan and mitigation plan for the initiative and act as a single point of contact from management perspective.
- Creation of Steady state project plans, templates and resource requirements.
- Managing the development of initiative using offshore development teams located across offshore delivery centers (Budapest & India).
- Involved in the technical discussions and design reviews for key components along with the offshore and onshore tech leads.
- Working with leads to create the technical artifacts and checklists which needs to be followed by larger team.
Delivery Director
Iris Software Inc
Edison, NJ
04.2019 - 01.2020
- Ongoing Program management of all projects being delivered by our Offshore teams and manage the delivery function with a clear focus on creating a great client experience.
- Customize industry prevalent engagement models to suit client requirements and deliver engagements on a multi-year roadmap.
- These include managed services and offshore/Global Delivery models.
- Manage multi-faceted engagements including application development, application maintenance, testing and production support.
- Update Iris management team on a periodic basis on the potential risks, issues and opportunities in an account.
- Manage escalations and collaborate with the Client Partner to negotiate with the client and protect Iris’ business interests.
- Help the Iris management team and client stakeholders to engineer, scope and plan new projects.
- Prepare, manage and execute project plans to include project goals, project timelines and delivery milestones.
- Layout and get buy-in for a change management process and communicate changes in schedule to protect stakeholders and manage their expectations.
- Manage and lead the delivery teams through client environments and aligns their conduct and activities to promote Iris’ business interests.
Associate Director/ Program Manager
Cognizant Technologies Solutions | HBO , Aetna
New York, NY
02.2014 - 03.2019
- Managing the development and L3 support of a niche digital platform which is the backbone of customer’s media distribution supply chain consisting of ingestion, transformation and distribution of media content for all its Non – linear businesses, catering to client partners and affiliates as well.
- Responsible for setting up a high performing team who carried out a seamless transition without any disruption to business during KT phase with cost savings against initially factored value.
- Responsible for overall system development life cycle & Creation of Steady state project plans, templates and resource requirements.
- Communication with Senior Management and customers regarding the status of the initiatives, Creation of risk management plan and mitigation plan for the initiative and act as a single point of contact from management perspective.
- Managing the development of initiative using offshore development teams located across 4 offshore delivery centers.
- Involved in the technical discussions and design reviews for key components along with the offshore and onshore tech leads.
- Working with leads to create the technical artifacts and checklists which needs to be followed by larger team.
Project Manager/Scrum Master/ Technical Lead
Infosys Ltd | American Airlines
Fort Worth, TX
06.2006 - 02.2014
- Worked on various projects for the e-commerce website of American airlines - AA.com of American airlines & Manage the delivery using offshore development & QA teams, in-house IT architects, HP teams, software house consultants and user groups to complete projects on time; used Agile methodology in line with AA’s direction for project execution.
- Organized and facilitated daily standups, demos and retrospectives, coordinated backlog grooming and iteration planning sessions.
- Facilitated discussion and conflict resolution and empowered the teams to self-organize.
- Identified and removed impediments, prevented distractions that could have interfered with the team delivering the iteration goals.
- Mentored teams on core Scrum principles, fostered a continuous improvement and continuous development environment while promoting quality through support of test driven development, automated unit testing and acceptance testing.
- Manage all phases of projects to success, including planning, design, development/configuration, testing and release processes; manage resource and budgeting processes; foresee and manage risks and issues; effectively communicate status and ensure successful working relationships among project teams.
- Monthly reporting to AA.com Steering committee about the project status, risks & issues.
- Steering committee consists of Managing Directors and Senior Managers both from business and IT organization.
- Defined project scope, goals and deliverables that supported business goals in collaboration with senior management and stakeholders.
Developer
Infosys Ltd |SITA Inc
Hyderabad, India, India
12.2003 - 05.2006
- The project involves the implementation of the Mainframe functionality of the World Tracer System in J2EE world.
- It includes development of core modules like tracing, management and claims investigation of lost baggage, generation of various reports like billing reports, performance reports etc., development of supporting modules like User Administration System for maintenance of User(Airline) information.
- Involved in the requirements gathering and use cases documentation at offshore.
- Involved in coding, unit testing, integration & System testing of the application.
- Worked with the QA team to create the requirements traceability matrix.
Education
Bachelor of Technology -
Indian Institute of Technology - BHU
Varanasi , India 07.1998 - 05.2002
Skills
Technical Program Management
Resource Management
Agile methodologies
Risk Management
Process Development
Communication Management
Organizational Change Management
Certification
AWS Certified Cloud Practitioner
Timeline
Senior Technical Program Manager
Amazon Inc | Amazon Advertising
12.2020 - Current
Senior Delivery Manager
EPAM Systems |Broadridge Financials Solutions
02.2020 - 12.2020
Delivery Director
Iris Software Inc
04.2019 - 01.2020
Associate Director/ Program Manager
Cognizant Technologies Solutions | HBO , Aetna
02.2014 - 03.2019
Project Manager/Scrum Master/ Technical Lead
Infosys Ltd | American Airlines
06.2006 - 02.2014
Developer
Infosys Ltd |SITA Inc
12.2003 - 05.2006
Bachelor of Technology -
Indian Institute of Technology - BHU
07.1998 - 05.2002