Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Dhekshetha Kolli Baskararaj

Summary

Seasoned quality assurance engineer with 7 years of experience specializing in diverse product testing and quality assurance practices. A proven track record in developing and executing comprehensive test strategies to ensure high-quality releases across multiple products. Skilled in both manual and automated testing, with expertise in test case design, defect tracking, and performance evaluation. Adept at collaborating with cross-functional teams to identify and resolve issues, enhance product reliability, and optimize testing processes. Strong problem-solving abilities with a focus on delivering exceptional user experiences and maintaining high standards of quality.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Quality Assurance Engineer

FiservInc
11.2023 - Current
  • Performed thorough manual testing of financial software applications, ensuring functionality, usability, and reliability met the highest standards.
  • Created and executed detailed test plans, test cases, and test scripts based on functional requirements and user stories.
  • Identified, reported, and tracked defects using tools such as Azure DevOps, collaborating with development teams to resolve issues promptly.
  • Utilized Power BI for data analysis and visualization to generate insightful reports and dashboards, aiding in the assessment of application performance and user metrics.
  • I worked closely with cross-functional teams, including developers, product managers, and business analysts, to understand requirements and ensure comprehensive testing coverage.
  • Maintained meticulous documentation of test processes, results, and defect reports to support quality assurance activities and provide clear insights for stakeholders.
  • Contributed to the refinement of testing methodologies and practices to enhance overall quality and efficiency of the testing process.

Quality Assurance Engineer

Amazon.in
09.2016 - 11.2021
  • Worked with the Agile methodology to accomplish project milestones and meet demanding timelines.
  • Used bug tracking systems (JIRA, SIM, and Rally) and reported defects to software developers.
  • Performed extensive user interface testing on mobile devices, including Windows, Android, and iOS.
  • Augmented knowledge of test rail software and qTest tools
  • Tested functionality, performance, and compliance of each product against design specifications to maintain strong development standards and high customer satisfaction.
  • Completed unit and regression tests on Test rail and qTest software and individual modules
  • Designed and updated test cases for new features to complete, consistent manual tests.
  • Automated test cases in Cypress Framework using Java Scripts.
  • Worked with off-site teams to complete timely tests and facilitate smooth product releases.
  • Designed test plans, scenarios, scripts and procedures for new features and owned them until sign off
  • Communicated with the development and QA departments regarding defects and functional issues and implemented effective solutions.
  • Migrated test suites from the older version of test rail to the updated version using AWS cloud and SQL.
  • Documented test procedures to produce replicability and compliance with standards in Confluence Tool.
  • Deployed code changes into pipelines and have pushed code changes into production.

Product Engineer

HCL Technologies
06.2015 - 08.2016
  • Provided technical support to sales teams, enabling them to better communicate product benefits and features to customers.
  • Provided clear and timely technical data required for design and specification of product.
  • Interpret blueprints, technical drawings, schematics, and computer-generated reports for product conformance with engineering design and performance specifications.
  • Educated clients on how to navigate company systems and work within established frameworks to obtain desired services

Education

Master of Science - Project Management

Northeastern University
Boston, MA
07.2023

Master of Science - Software Engineering

VIT University
Tamilnadu, India
05.2015

Skills

  • Effective Communication
  • Peer Training
  • Task Prioritization
  • Programming: JavaScript
  • Operating Systems: LINUX, UNIX, Windows
  • Database: MySQL
  • Power BI Reporting
  • Test Strategy, Test Planning, and Defect Resolution
  • Ability to multitask
  • Team Player

Certification

  • Certified Scrum Master [1575811]
  • Certified Scrum Product Owner [1655818]

Timeline

Quality Assurance Engineer

FiservInc
11.2023 - Current

Quality Assurance Engineer

Amazon.in
09.2016 - 11.2021

Product Engineer

HCL Technologies
06.2015 - 08.2016

Master of Science - Project Management

Northeastern University

Master of Science - Software Engineering

VIT University
Dhekshetha Kolli Baskararaj