Mohammed Abdul Rahman Qureshi
Chicago,IL
Summary
Results-driven Technical Support and Quality Assurance Engineer with over two years of experience in hands-on testing, troubleshooting, and automation. Proficient in system administration, cloud computing, and networking, with a solid grounding in quality assurance methodologies. Expertise in Linux and Windows environments enables the creation and execution of comprehensive test plans and effective root cause analysis. Proven track record in scripting and automation that boosts both quality and efficiency within technical operations.
Overview
4
4
years of professional experience
Work History
Quality Assurance Engineer
Burt Process Equipment
Chicago
02.2023 - 09.2024
- Led troubleshooting efforts for system and network issues on Linux and Windows platforms, utilizing tools like CURL, dig, traceroute, and iperf to quickly resolve connectivity issues
- Developed test strategies for both manual and automated testing, streamlining quality assurance processes and improving testing efficiency by 25%
- Utilized Python and Shell scripting to automate testing and support tasks, reducing manual workloads and increasing overall operational efficiency by 30%
- Integrated test automation frameworks using Python, Appium, and Cypress to enhance test coverage for embedded systems and web applications
- Monitored and maintained system and network health across AWS cloud infrastructure, applying knowledge of cloud computing concepts to optimize resource allocation and minimize downtime
- Documented network configurations, test cases, and troubleshooting protocols, increasing cross-functional team efficiency by 20%
Junior QA Engineer
Zensar Technologies
Hyderabad, India
01.2021 - 02.2022
- Conducted thorough manual and automated testing for applications on embedded systems, identifying root causes and isolating critical defects
- Assisted with server and network configurations, implementing firewall rules and routing configurations to secure network connections
- Participated in troubleshooting and defect triage, collaborating with cross-functional teams to resolve issues and streamline development processes
- Developed Python scripts to automate repetitive test cases, reducing test cycle times and improving overall QA productivity
- Conducted functional testing of applications and supported configuration testing for wireless protocols like Bluetooth and Wi-Fi
Education
Master of Science - Computer Science
Campbellsville University
Kentucky, US03.2024
Bachelor of Science - Computer Science
Nawab Shah Alam Khan College of Engineering and Technology
Hyderabad, Telangana, India09.2021
Skills
- Technical Support & Troubleshooting: System administration, root cause analysis, network diagnostics, troubleshooting Linux/Windows OS
- Quality Assurance & Automation: Test planning, manual and automated testing, test strategies, defect triage
- Programming/Scripting: Python, UNIX Shell, Java, SQL
- Cloud Platforms: AWS
- Networking: TCP/IP, DNS, HTTP/S, OSI model, routing, switching, LAN/WAN, and firewalls
- Testing Tools: TestRail, JIRA, Confluence, Pytest, Appium, Cypress
- Operating Systems: Linux, Windows
- Virtualization: Virtual Machines, Cloud Computing Concepts
- Project management: documentation, cross-functional collaboration, team communication
University projects
- Automated Testing Framework for Embedded Systems, led the development of Python-based automated test cases for embedded systems, reducing manual testing time by 40%, and increasing accuracy
- Network Diagnostics Automation: Created automated scripts for network performance diagnostics using tools like CURL and traceroute, reducing troubleshooting time for network-related issues by 30%
Timeline
Quality Assurance Engineer
Burt Process Equipment
02.2023 - 09.2024
Junior QA Engineer
Zensar Technologies
01.2021 - 02.2022
Master of Science - Computer Science
Campbellsville University
Bachelor of Science - Computer Science
Nawab Shah Alam Khan College of Engineering and Technology
Similar Profiles
Christopher LightChristopher Light
Customer Relations Representative at Burt Process Equipment IncCustomer Relations Representative at Burt Process Equipment Inc
Michelle JacksonMichelle Jackson
Accounts Assistant at Burt Process EquipmentAccounts Assistant at Burt Process Equipment
RUBEN VARGASRUBEN VARGAS
Warehouse Clerk at Burt Process EquipmentWarehouse Clerk at Burt Process Equipment